Home
Urgently Jobs
Bangkok Metropolitan Region Industrial jobs Hotel jobs Internship Cooperative Education Disability Jobs Intern Connext findwork EWE Platform
Resume Search
Central Eastern Northern Northeastern Southern Western
Employer Job Seeker
Jobbkk News Contact us Join with us Help Center Ads rate How to pay

Please Login For Resume Information

Job Requirment

  • Position:

    After Sales Service Officer

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Customer Service/customer relations(CRM)

  • Position:

    Stock

    Occupation:

    Transportation-Logistics/Warehouse

    Sub Occupation:

    Inventory/Warehousing

  • Position:

    QA

    Occupation:

    Manufacturing/QA-QC

    Sub Occupation:

    Quality Assurance/Control-Testing/ISO

Interested business type

  • Paper Industry
  • Automobile Industry

Job Location

Phetchaburi (All)

Latest Salary

13,000 - 18,500 THB

Job Type

Full time

Availability

within 7 days

Working Bangkok

Yes

Work Upcountry

Yes

Education

2020 - PhetchaburiRajabhat University

Faculty:Faculty of Management
Major:Business Information Management
GPA 2.9 - Bachelor's Degree

2015 - Suwanrangsaditwittaya school

Faculty:Art and Society
Major:Art-Society
GPA 3.2 - Senior High School

Experience/ Internship

June 2022 toMarch 2025  (2 Year 9 Month)
  • Last Position:
  • After-Sales Service Officer
  • Business Type:
  • Manufacture and distributor.

Job Description

  • - Received and recorded drone usage issues from customers through various channels (sales, service centers, technicians) - Analyzed product issues to initiate the repair or warranty claim process according to the manufacturer's terms - Assessed damaged spare parts in collaboration with the technical team - Coordinated with customers to schedule appointments for repair or warranty services and communicated details of the parts that need replacement - Collaborated with distributors to ensure smooth processing of repairs and claims - Worked with the technical team to resolve issues related to the products for customers - Coordinated with DJI in cases where products could not be used normally to find solutions or initiate product exchanges with the manufacturer - Recorded information into the DJI system (After-sales service platform) to process DJI product claims according to specified conditions, ensuring data and details of malfunctioning equipment/products are collected, such as images, videos, and usage information - Verified credit refunds from product claims according to conditions in the DJI system (After-sales service platform) and in the Lark system - Monitored the progress of repairs and provided updates to customers - Ensured the quality of repair work by technicians met the standards of the company and the manufacturer - Recorded repair and claim data, including the date of repair/claim, parts replaced, post-repair test videos, and payment information in the Airtable system - Prepared product requisition documents in the Zort system based on the technician's assessment - Created documents for parts extraction from drones in the Airtable system and emailed relevant parties when urgent parts were needed - Followed up on spare parts orders with the purchasing department and prepared requisition documents to forward to the technical team for retrieval - Processed orders for spare parts and products in the LARK system to generate purchase documents, ensuring all items required for order matched the credit amount received - Coordinated the delivery of warranty or spare parts to distributors - Organized spare parts according to the quotation - Prepared quotations in the Flowaccount system based on customer orders - Conducted marketing on online platforms.
August 2019 toMarch 2020  (7 Month)
  • Last Position:
  • Intern
  • Business Type:
  • Education

Job Description

  • - Record researcher information, such as researcher name, research title, and year of research activity, into the system.
  • - Search for research works that are similar to the original research.
  • - Create a researcher database and conduct testing.
  • - Coordinate with relevant training agencies.

Hard Skill

  •  - Airtable / Beginner
  •  - Zort / Beginner
  •  - lark / Beginner
  •  - Microsoft Excel / Beginner
  •  - Microsoft PowerPoint / Beginner
  •  - FlowAccount / Beginner
  •  - after-sales service platform / Beginner
  •  - Microsoft Word / Beginner

Soft Skill

  •  - Ability to work under pressure
  •  - Patience
  •  - Responsibility
  •  - Integrity
  •  - Teamwork

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Excellent
  • Excellent
  • Excellent
  • Excellent

Typing Skills

  • Thai : 20 words / min
  • English : 10 words / min
Top