2023
Business Type : Government / Non-profit
Last Position : IT Support
Period :
November 2023 to
March 2024
Job Description :
- Assist in troubleshooting and resolving user issues within the organization to ensure smooth operations and enhance user experience.
- Oversee and maintain all peripheral devices, ensuring they are functioning properly and addressing any technical problems that arise.
- Manage the organization's Internet system, monitoring connectivity and performance while implementing necessary updates for optimal functionality.
- Provide support to users via telephone and online channels, addressing inquiries and offering solutions in a timely manner.
- Handle the installation and maintenance of both software and hardware, ensuring that all systems are up-to-date and running efficiently.