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  • Position:

    Freelance Customer Success

    Occupation:

    Administration/General management

    Sub Occupation:

    Coordinator

  • Position:

    Customer Success

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Customer Service/CRM/Call Center Others

Interested business type

  • Online media
  • Services

Job Location

Bangkok (Lat Phrao)

Bangkok (Phaya Thai)

Bangkok (Pathum Wan)

Latest Salary

18,000 - 20,000 THB

Job Type

Freelance

Availability

within 7 days

Working Bangkok

Yes

Work Upcountry

Yes

Education

2025 - Panyapiwat Institute of Management

Faculty:Faculty of Management Sciences - MS
Major:Human Resource and Organization Management
GPA 3.83 - Bachelor's Degree

Experience/ Internship

October 2025 toNovember 2025  (1 Month)
  • Last Position:
  • Freelance Customer Success

Job Description

  • Managed end-to-end customer experience for Work Life Festival 2025, a large-scale event with 70+ exhibitor booths and 12,000+ attendees over two full days, covering pre-event, on-site, and post-event phases. - Served as the primary point of contact for exhibitors, resolving inquiries, clarifying event details, and coordinating with Sales and Event teams to ensure smooth execution. - Delivered clear and timely event communications, including schedules, guidelines, and on-site updates, ensuring alignment across all stakeholders. - Handled and resolved customer issues promptly, contributing to a seamless on-site experience and high satisfaction levels.
May 2025 toJuly 2025  (3 Month)
  • Last Position:
  • Talent Acquisition Executive

Job Description

  • Managed end-to-end recruitment support, including candidate sourcing, initial screening, and interview coordination. - Conducted phone screenings to assess candidate suitability and role alignment. - Created and published engaging job postings across social media and job portals. - Proactively sourced candidates through multiple channels, including headhunting platforms and social media. - Coordinated interviews with hiring managers and supported candidate evaluations. - Maintained recruitment records, prepared hiring reports, and supported HR operations and activities.
March 2025 toApril 2025  (2 Month)
  • Last Position:
  • Freelance Customer Success

Job Description

  • Managed end-to-end customer experience for MARTECH EXPO 2025, a large-scale event with 100+ exhibitor booths and 13,000+ attendees over full days, covering pre-event, on-site, and post-event phases. - Served as the primary point of contact for exhibitors, resolving inquiries, clarifying event details, and coordinating with Sales and Event teams to ensure smooth execution. - Delivered clear and timely event communications, including schedules, guidelines, and on-site updates, ensuring alignment across all stakeholders. - Handled and resolved customer issues promptly, contributing to a seamless on-site experience and high satisfaction levels.

Hard Skill

  •  - Communication & Coordination / Beginner
  •  - Project & Operations Management / Beginner
  •  - Human Resources Management / Beginner
  •  - Creative Thinking / Beginner
  •  - Google Workspace (Basic) / Beginner
  •  - Teamwork & Collaboration / Beginner
  •  - Canva & CapCut (Basic) / Beginner
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