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Job Requirment

  • Position:

    Customer service

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Customer Service/customer relations(CRM)

Interested business type

  • Retail
  • Services
  • Operation of fitness centres

Job Location

Bangkok (All)

Pathum Thani (Thanyaburi)

Latest Salary

29,000 - 32,000 THB

Job Type

Full time

Availability

Immediate

Working Bangkok

Yes

Work Upcountry

Yes

Education

2016 - Rajamangala University of Technology Thanyaburi

Faculty:Faculty of Liberal Arts
Major:English for Communication
GPA 2.43 - Bachelor's Degree

Experience/ Internship

October 2025 toFebruary 2026  (4 Month)
  • Last Position:
  • LEASING EXPERT (SALE)
  • Business Type:
  • Department Store

Job Description

  • - Collaborate with clients to understand their leasing needs and provide tailored solutions that meet their requirements.
  • - Conduct market research to identify potential leasing opportunities and stay updated on industry trends.
  • - Negotiate lease agreements, ensuring favorable terms for both the company and clients while maintaining compliance with legal standards.
  • - Develop and maintain strong relationships with clients, providing ongoing support and addressing any concerns throughout the leasing process.
  • - Prepare and present detailed reports on leasing activities, performance metrics, and market analysis to inform strategic decisions.
  • - Work closely with the sales team to align leasing strategies with overall business goals and drive revenue growth.
November 2024 toSeptember 2025  (10 Month)
  • Last Position:
  • LEASING (SALE)

Job Description

  • Manage rental spaces within the Leasing department and seek new tenants
  • - Plan and manage revenue within the assigned responsibility area to meet the company's objectives
  • - Sell and renew
  • - Drive sales activities to achieve targets for both new and existing tenants, ensuring sustainable revenue growth
  • - Prepare sales documents and other leasing-related paperwork
  • - Collaborate cross-functionally with Tenant Services, Events, Legal, and Accounting teams to ensure operational efficiency
August 2023 toNovember 2024  (1 Year 3 Month)
  • Last Position:
  • SALES & MARKETING

Job Description

  • Find a new customers to rent football and badminton fields for events
  • - Handle documents, prepare quotations, and internal documents
  • - coordinate with another departments
  • - Collaborate with partners to plan and execute co-marketing promotions
  • - Source and manage relationships with KOL/ Influencer
  • - Preparing sales&marketing reports
  • - Performing administrative tasks
  • - Assisting internal department to contact and maintain relationship with customer from sample until fade out
  • - Communicate with customer and internal department to ensure ongoing communication and up-to-date progress
October 2016 toJuly 2023  (6 Year 10 Month)
  • Last Position:
  • CONTACT CENTER (SUPERVISOR TEAM)

Job Description

  • Build sustainable relationship between customers and plaza through handle elaborately in any circumstances
  • - Take extra mile to engage large amount of customers either face to face or incoming calls
  • - Resolve service problems by clarifying the customer's complaint and select the best solution to solve the problems
  • - Manage customer complaints through various related channels according to the specified operating guidelines Including according to the time period or SLA and preparing reports in the specified format
  • - Inspect the tidiness of various counters to ensure compliance with regulations
  • - Create a knowledge management system for providing information services
  • - Manage relationships with customers and visitors to create a positive experience
  • - Schedule work shifts and evaluate team performance

Hard Skill

  •  - Microsoft PowerPoint / Beginner
  •  - Google sheet / Beginner
  •  - Microsoft Excel / Beginner
  •  - Canva / Beginner
  •  - CRM / Beginner
  •  - Saleforce / Beginner
  •  - Microsoft Word / Beginner

Soft Skill

  •  - Negotiation
  •  - Decision Making and Problem Solving
  •  - Communication
  •  - Time Management
  •  - Collaboration

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Excellent
  • Excellent
  • Excellent
  • Excellent
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