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Job Requirment

  • Position:

    CRM

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Customer Service/customer relations(CRM)

  • Position:

    SALE

    Occupation:

    Sales

    Sub Occupation:

    Sales

  • Position:

    Platform

    Occupation:

    Media-Advertising

    Sub Occupation:

    Media/Advertising Others

Interested business type

  • Services
  • Others
  • Online media

Job Location

Bangkok (All)

Latest Salary

25,000 - 35,000 THB

Job Type

Full time

Availability

within 30 days

Working Bangkok

Yes

Work Upcountry

Yes

Willing to work oversea?

Yes

Education

2021 - Sripatum University

Faculty:College of Aviation &Transportation
Major:Aviation Safety Management
GPA 2.89 - Bachelor's Degree

2015 - Satrirachinuthit School

 - Senior High School Under

Experience/ Internship

September 2024 toFebruary 2026  (1 Year 5 Month)
  • Last Position:
  • CUSTOMER SERVICE SPECIALIST

Job Description

  • Managed CRM systems, customer data, and relationships to support customer retention, satisfaction, and business growth - Delivered end-to-end customer support across digital channels, ensuring accurate information, smooth communication, and positive customer experiences - Handled online sales activities, including customer consultation, proposal preparation, deal coordination, follow-ups, and client reporting - Prepared and presented sales proposals independently, monitored campaign performance, and delivered reports to clients - Coordinated pre-sale and post-sale processes, order tracking, and ongoing customer engagement - Managed website operations and backend platforms, ensuring system accuracy, daily readiness, and smooth operations - Oversaw partner onboarding and data management, including media, inventory, and advertising content validation - Monitored and resolved backend system issues, coordinated with development teams, and tracked issue resolution progress - Collaborated with Sales, Marketing, Operations, Partners, and Developers to improve workflows, system efficiency, and service quality
August 2021 toApril 2024  (2 Year 8 Month)
  • Last Position:
  • CONTRACTOR (CALL CENTER & PROBLAM MANAGEMENT)

Job Description

  • Handled 30+ daily customer calls, providing first-level support and troubleshooting for POS, inventory, and Windows systems - Performed remote troubleshooting, coordinated with technical teams, and followed up to ensure issue resolution - Managed service requests via LINE OA and email, creating work orders for further investigation - Developed Knowledge Management (KM) documentation to support standardized troubleshooting - Provided customer support for the EECI project and monitored Hermes alert systems - Worked flexible shifts, including nights, weekends, and public holidays
January 2021 toApril 2021  (3 Month)
  • Last Position:
  • CO-OPERATIVE EDUCATION

Job Description

  • Review hazard reports related to pilot duties, identify risk factors, and systematically analyze the severity of the danger. Assess the risks and provide recommendations for prevention and mitigation. Follow guidelines and instructions assigned by military education officers. Coordinate with relevant agencies to ensure operations meet established safety standards.
August 2015 toAugust 2016  (1 Year)
  • Last Position:
  • EMPLOYEE

Job Description

  • Receive and send postal packages according to established procedures. Verify the accuracy of information before sorting and selecting packages for forwarding to their relevant destinations. Enter complete and accurate package details into the delivery system. Organize and record statistical data on both incoming and outgoing tasks for tracking and analyzing workload. Perform other assigned tasks to support smooth overall operations.
January 2013 toDecember 2014  (1 Year 11 Month)
  • Last Position:
  • part time

Job Description

  • PART-TIME & FREELANCE EXPERIENCE
  • Provided product information for the 2018 BYD SkyRail Monorail exhibition
  • Worked as Waiter/Waitress in restaurant and bar environments, delivering customer service support
  • Experience as a Nanny and Packer, demonstrating responsibility and time management
  • Sales Promoter for SHARICH Holding, selling makeup brush cleaners at Eveandboy (short-term project)
  • Supported various Event Staff roles, assisting with customer engagement and on-site operations

Hard Skill

  •  - CRM Management (Advanced) / Beginner
  •  - Complaint Handling (Advanced) / Beginner
  •  - CRM Systems (Advanced) / Beginner
  •  - Customer Support & Retention (Advanced) / Beginner
  •  - Online Support Tools (Advanced) / Beginner
  •  - Customer Insight (Intermediate) / Beginner
  •  - Microsoft Office & Google Workspace (Intermediate) / Beginner

Soft Skill

  •  - Service Mind
  •  - Leadership
  •  - Adaptability
  •  - Able to work under pressure
  •  - Focus mastery
  •  - Leadership
  •  - Cognitive Load Management
  •  - Emotional Intelligence
  •  - Coordinating with others
  •  - Collaboration

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Excellent
  • Excellent
  • Excellent
  • Excellent
  • English
  • Good
  • Good
  • Good
  • Good
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