Job Description

• -Contact customers to present cash card products, building understanding of the product and the benefits customers will receive. -Invite customers to apply for cash cards, explain the application process, and answer inquiries to help customers feel confident in their decisions. -Follow up and organize required documents for card applications, ensuring all customer information is complete and accurate. -Respond to customer inquiries quickly and effectively to ensure smooth communication and maintain customer satisfaction.

Job Description

• Contacted customers to request vehicle details required for preparing insurance quotations, ensuring all necessary information such as vehicle type, model, and usage was collected accurately. Provided basic explanations regarding the quotation process and clarified customer inquiries to ensure clear understanding. Recorded and managed customer and vehicle information in the system through data entry, ensuring accuracy and completeness of records. Maintained organized documentation to support quotation preparation and follow-up processes, while coordinating with relevant teams to ensure customer information was properly updated and ready for further insurance processing.

Job Description

• Provided information about vehicles to customers via telephone, answering inquiries and explaining details related to available cars in a clear and helpful manner. Presented and recommended suitable used cars based on customer needs, preferences, and budget to support their decision-making process. Managed and coordinated appointment schedules for vehicle test drives, ensuring proper arrangement and confirmation with customers. Communicated and coordinated tasks with both internal teams and external parties to support sales activities and ensure smooth operations throughout the customer service and vehicle presentation process.