Job Description

• Managed the check-in and check-out processes for both individual and group guests at the hotel, ensuring that guest information and reservation details were handled accurately according to the established procedures. Provided assistance to guests during arrival and departure to ensure a smooth and pleasant service experience. Coordinated with clients and relevant office personnel when necessary to support guest requests and operational needs. Responded to inquiries received through email, phone, and the hotel website by providing clear information about reservations, services, and other related details to support customer needs and maintain effective communication.

Job Description

• Provided detailed information about various watch styles, features, and designs to customers, ensuring that product recommendations matched their preferences and satisfaction. Assisted customers in selecting suitable watches by explaining product details, usage, and key benefits to support their purchasing decisions. Handled sales transactions and monitored purchase activities while working toward a monthly sales target of approximately 500,000. Maintained a professional approach when presenting products, supported customers throughout the buying process, and ensured a smooth and satisfying shopping experience for clients.

Job Description

• Greeted clients who applied for membership cards and provided assistance throughout the application and purchase process while supporting sales objectives. Explained membership benefits, conditions, and usage details to ensure clients clearly understood the privileges associated with the card. Assisted customers with promotional offers, including redeeming vouchers worth 500 baht for purchases of 10,000 baht or more to receive additional benefits. Ensured that every membership cardholder was able to access the lounge according to the program conditions and informed clients that they could accompany one guest, while maintaining smooth service and a positive customer experience.

Job Description

• Handled collective visa applications for travel to Italy by reviewing and verifying all required documents to ensure accuracy and completeness according to the specified requirements. Carefully inspected application forms and supporting documents to confirm that all information was correct before submission. Provided guidance and recommendations to applicants when any documents were incomplete or incorrect, advising on the necessary adjustments or additional paperwork needed for successful correction. Ensured that documentation was properly organized and prepared to support a smooth visa application process.

Job Description

• Responded to incoming phone calls from clients to register basic information accurately into the system, ensuring that all details were recorded correctly for further follow-up. Provided clear explanations and assistance during the call to understand customer needs and inquiries. Presented and explained promotional information to clients in a way that aligned with their interests and usage requirements. Maintained polite and professional communication while handling calls, ensured that customer information was properly documented, and supported communication processes to help deliver appropriate services and promotions to clients.