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  • Position:

    Business Analyst

    Occupation:

    Information Technology(IT)

    Sub Occupation:

    Business Analyst(BA)

  • Position:

    Project Manager

    Occupation:

    Information Technology(IT)

    Sub Occupation:

    Project Manager(PM)

Job Location

Bangkok (All)

Latest Salary

55,000 - 60,000 THB

Job Type

Full time

Availability

Immediate

Working Bangkok

Yes

Willing to work oversea?

Yes

Education

2025 - King Mongkut's University of Technology North Bangkok

Faculty:Faculty of Information Technology and Digital Innovation
Major:Management Information System
GPA 3.7 - Master's Degree

2013 - Rajamangala University of Technology Thanyaburi

Faculty:Faculty of Technical Education
Major:Computer Education
GPA 2.75 - Bachelor's Degree

Experience/ Internship

November 2018 toPresent  (7 Year 5 Month)
  • Last Position:
  • Channel Development (E-Business Department)
  • Business Type:
  • Finance

Job Description

  • - Collaborated closely with developers to design system blueprints and functional specifications, ensuring 100% alignment between technical solutions and complex business requirements.
  • - Executed comprehensive testing scenarios for incremental feature releases and led final User Acceptance Testing (UAT) phases to ensure high-quality deployments with zero critical defects upon launch.
  • - Served as the primary point of contact for key clients regarding E-Business platforms, successfully resolving technical inquiries and advising on appropriate trading system solutions to enhance user satisfaction.
  • - Analyzed workflow bottlenecks to recommend and implement strategic process improvements, significantly increasing operational efficiency and reducing manual processing time.
  • - Created and maintained comprehensive user manuals and task description documents to standardize operations, facilitating faster onboarding for new team members.
July 2017 toNovember 2018  (1 Year 4 Month)
  • Last Position:
  • Operation Support
  • Business Type:
  • Computer/ IT

Job Description

  • - Utilized SQL queries to extract complex datasets and generated detailed pivot reports in Excel to support executive sales analysis and strategic business decision-making.
  • - Monitored and resolved incoming technical support requests rapidly, ensuring minimal downtime for customers and maintaining Service Level Agreements (SLA).
  • - Collaborated with the software development team to review and improve code quality for internal systems, ensuring cleaner and more maintainable codebases.
  • - Developed detailed procedural manuals and technical documentation to streamline support operations and reduce issue resolution time.
August 2013 toMarch 2017  (3 Year 7 Month)
  • Last Position:
  • IT Support (Restaurant Software Division)
  • Business Type:
  • Computer/ IT

Job Description

  • - Successfully installed and configured comprehensive restaurant software systems for various clients, ensuring hardware and software compatibility.
  • - Provided dedicated on-site and on-call troubleshooting, diagnosing technical problems swiftly to ensure smooth daily restaurant operations.
  • - Conducted hands-on training sessions for staff on new software functionalities, enhancing user adoption rates and overall customer satisfaction.

Hard Skill

  •  - Python / Beginner
  •  - Raspberry Pi / Beginner
  •  - Javascript / Beginner
  •  - FAISS / Beginner
  •  - RAG Chatbot (LLM & Vector Database) / Beginner
  •  - CSS / Beginner
  •  - HTML / Beginner
  •  - SQL (Microsoft SQL Server, MySQL) / Beginner
  •  - IoT Devices / Beginner
  •  - Swift / Beginner

Soft Skill

  •  - Service Mind
  •  - New Media Literacy
  •  - Growth Mindset
  •  - Critical Thinking
  •  - Critical Thinking
  •  - Innovation
  •  - Adaptability

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Excellent
  • Excellent
  • Excellent
  • Excellent
  • English
  • Medium
  • Good
  • Good
  • Good

Language Score

English

  • Toeic : 705 Score
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