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  • Position:

    Customer Service Officer

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Service Advisor

Job Location

Loei (Mueang Loei)

Latest Salary

12,000 - 22,000 THB

Job Type

Full time

Availability

Immediate

Education

2012 - Loei Rajabhat University

Faculty:Management Science
Major:Business Economics
GPA 2.69 - Bachelor's Degree

2006 - Sisongkhram Witthaya School

Faculty:Science and Mathematics
Major:Mathematics and Science
GPA 2.79 - Senior High School

Experience/ Internship

March 2019 toFebruary 2024  (5 Year)
  • Last Position:
  • Financial Service Officer (BSO)

Job Description

  • Provided customer service to clients purchasing products through Krung Thai Bank by assisting with inquiries, explaining product details, and supporting customers throughout the purchasing process. Offered consultation on life insurance products by presenting coverage options, benefits, and conditions in a clear and understandable manner to help clients choose plans that suited their needs. Supported customers after the sale by answering questions related to policies, assisting with documentation, and coordinating follow-up services when required. Maintained regular communication with clients to ensure satisfaction and provide ongoing support related to their insurance products.
January 2015 toFebruary 2019  (4 Year 1 Month)
  • Last Position:
  • Life Insurance Service Officer

Job Description

  • Provided customer service for clients who purchased life insurance products through the bank by assisting with inquiries related to policy details, coverage, and benefits. Communicated with customers to explain information about their insurance plans in a clear and understandable manner, helping them better understand the terms and conditions of their policies. Supported clients with requests related to documentation, policy updates, and general service matters after the purchase. Coordinated with relevant departments when necessary to ensure issues were addressed efficiently. Maintained professional communication with customers to ensure satisfaction and provide reliable support regarding their life insurance services.
January 2013 toMarch 2015  (2 Year 2 Month)
  • Last Position:
  • Sales Officer

Job Description

  • Responsible for presenting and selling construction materials to customers by providing product information, explaining features and benefits, and recommending suitable materials based on customer needs and project requirements. Coordinate with clients to follow up on inquiries, prepare quotations, and support the sales process to ensure orders are completed accurately. Maintain good relationships with existing customers while seeking opportunities to expand the customer base. Monitor sales activities and provide updates related to orders or product availability. Support other sales-related tasks as assigned to ensure smooth operations and effective service for customers in the construction materials business.

Hard Skill

  •  - Typing Speed: Thai 24 words/minute / Beginner

Soft Skill

  •  - Service Mind
  •  - Service Mind
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