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Interested business type

Job Location

Bangkok (Wang Thonglang)

Bangkok (Lat Phrao)

Bangkok (Bang Kapi)

Latest Salary

23,000 - 32,500 THB

Job Type

Full time

Availability

within 30 days

Working Bangkok

Yes

Education

2006 - Ramkhamhaeng University

Faculty:Humanities

Major:Mass Communication

GPA 2.58 - Bachelor's Degree

2002 - Nawaminthrachinuthit Badinthondecha school

Faculty:Calculating skills

Major:Art of Calculation

GPA 2.10 - Senior High School

Experience/ Internship

March 2014 toPresent (12 Year 1 Month)

Job Description

Provided services related to project information, after-sales service, repair notifications, and complaints via telephone and social media, while recording data in the ERP system - scheduling repairs, tracking repair work, handling complaints, and conducting quality assessments of the service team and operational department after service delivery - developed the Complaint Handling Process to prevent issues arising from complaints, transforming negative experiences into opportunities for quality improvement and increased customer satisfaction - supported the Sales and After-Sales teams in tracking work and gathering customer feedback - coordinated with internal and external departments to gather information and solutions for inquiries and complaints to ensure resident and customer satisfaction - prepared monthly summary reports for relevant departments to inform them for further development, improvement, and strategic marketing planning.

January 2004 toJanuary 2014 (10 Year)

Job Description

- Maintain orderliness within the store and ensure that products are always fully stocked.
- Support sales activities and encourage customer purchases.
- Accurately remember promotions and process transactions correctly.

January 2002 toJuly 2002 (6 Month)

Job Description

Provided project information services, after-sales services, repair notifications, and complaints through telephone and social media, while recording data in the ERP system - scheduled repairs, monitored repair progress, and conducted quality assessments of the service team and operational department post-service - developed the Complaint Handling Process to prevent issues arising from complaints, transforming negative experiences into opportunities for quality improvement and increased customer satisfaction - supported the Sales and After-Sales teams in tracking work and gathering customer feedback - coordinated with internal and external departments to gather information and solutions for inquiries and complaints to ensure resident and customer satisfaction - prepared monthly summary reports for relevant departments to inform them for further development and strategic marketing planning.

Hard Skill

Language skills

Training Information

Institute Ariya Property Public Company Limited

- November 2017 to November 2017NameCourse Occupational safety, health, and environmental conditions for general employees and new hires.

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