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Job Requirment

  • Position:

    Customer Service

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Call Center

Job Location

Chonburi (All)

Latest Salary

15,000 - 25,000 THB

Job Type

Full time

Availability

within 30 days

Working Bangkok

Yes

Work Upcountry

Yes

Education

2023 - Australia ideal collage

Faculty:Leadership Management
Major:Leadership Management
GPA 0.00 - Bachelor's Degree

2011 - Kasetsart University

Faculty:International Business
Major:International Business
GPA 0.00 - Bachelor's Degree

Experience/ Internship

January 2023 toFebruary 2026  (3 Year 1 Month)
  • Last Position:
  • Customer Service Representative
  • Business Type:
  • Finance

Job Description

  • English Account Support: Provided professional financial assistance to international cardholders, ensuring clear communication of credit terms and bank policies. - Resolution Management: Efficiently resolved billing disputes, fraud concerns, and credit limit inquiries while maintaining high First-Call Resolution (FCR) rates. - Quality & Compliance: Consistently achieved top-tier customer satisfaction (CSAT) scores while adhering to strict banking regulations and security protocols. - International Service Excellence: Delivered high-quality hospitality service in a diverse, fast-paced international environment, ensuring a premium guest experience. - Effective Communication: Handled guest inquiries and resolved complaints efficiently with a high level of English proficiency and cultural awareness. - Operational Efficiency: Managed bookings, financial transactions, and floor operations while maintaining strict health, safety, and service standards.
May 2017 toMay 2019  (2 Year 1 Month)
  • Last Position:
  • Logistics Officers
  • Business Type:
  • Automobile Industry

Job Description

  • Import Coordination: Managed end-to-end import operations, including documentation, shipping schedules, and liaison with overseas suppliers and freight forwarders. - Customs Compliance: Ensured all shipments complied with customs regulations, HS Code classification, and tax/duty requirements to prevent clearance delays. - Supply Chain Efficiency: Optimized lead times and reduced logistics costs through effective carrier negotiation and proactive shipment tracking. - Documentation: Processed critical import documents such as Invoices, Packing Lists, Bill of Lading, and Import Permits with high accuracy.

Hard Skill

  •  - Time Management / Beginner
  •  - Management Skills / Beginner
  •  - Teamwork / Beginner
  •  - Creativity / Beginner
  •  - Effective Communication / Beginner
  •  - Critical Thinking / Beginner
  •  - Leadership / Beginner

Soft Skill

  •  - Teamwork
  •  - Leadership
  •  - Creativity
  •  - Time Management skills
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