Job Description

• Managed hotel reservations and coordinated bookings with local travel agents. - Maintained and updated reservation records within the system accurately. - Coordinated with the Sales team regarding booking confirmations and progress. - Ensured accuracy of travel arrangements and booking details. - Provided administrative and operational support to the reservations team.

Job Description

• Manage jewelry and gemstone inventory through the internal stock system, ensuring quantities and data are always accurate and updated. Issue invoices for sales through online agents, verifying details before processing. Coordinate with the sales and shipping teams to prepare goods for scheduled delivery. Prepare complete consignment documents for agents and distributors. Support daily administrative and operational tasks to ensure smooth and efficient workflow.

Job Description

• Managed client booking data and maintained arrival schedules. - Reconfirmed reservations with suppliers including restaurants, airlines, and tour providers. - Coordinated tour guide assignments and arranged advance payments. - Processed expense settlements for tour guides after tour completion. - Managed operational supplies such as drinking water and cold towels for tour services. - Prepared operational reports, stock reports, and invoices.

Job Description

• Implement the T-FLEX booking system to manage booking information accurately and up-to-date. Regularly verify booking details and update status in the system. Prepare daily arrival reports and operational schedules to support planning and service delivery. Coordinate travel bookings, including tours, guides, and transportation, with relevant departments to ensure smooth and timely operations, and monitor progress and resolve any issues appropriately.

Job Description

• Managed booking files for Thailand and Indochina destinations (Cambodia, Laos, Vietnam, Myanmar). - Prepared arrival reports and coordinated tour schedules. - Assigned tour guides and transportation for tours and transfers. - Prepared advance payments for tour guides and transportation providers. - Verified booking details including hotel reservations, flights, train tickets, and payment schedules. - Issued hotel vouchers and prepared travel documentation for clients. - Organized welcome materials including banners and welcome kits for arriving guests.

Job Description

• Assisted the Director of Sales in managing contract rates and agent tariff distribution. - Handled inquiries from travel agents and direct customers. - Maintained and updated the agent contact database. - Coordinated the development of marketing materials and promotional items. - Planned and supported marketing campaigns and travel promotions. - Coordinated website development with graphic designers and web editors. - Created newsletters and email marketing campaigns for customers. - Liaised with tourism associations including TAT, TEATA, and ATTA. - Managed marketing inventory and purchasing of operational supplies.