Job Description

• Performed duties under the MK Group and the company Koom Koom, encompassing brands such as MK Restaurants, MK Gold, MK Live, Laem Charoen Seafood, Hakata, Miyazaki, Na Siam & Le Siam, Bizzy Box, Le Petit, Hikiniku To Come, Bonus Suki, and Golden Chicken Rice.
• Coordinated with various departments and brands within the company group, including MK, Yayoi, Laem Charoen Seafood, Hikiniku To Come, and Bonus Suki.
• Handled customer complaints, suggestions, and inquiries to maintain service standards and enhance the brand's positive image.
• Managed and administered the Facebook Pages in the role of admin for all brands within the group.
• Oversaw and managed information on the website, including effectively coordinating and responding to customer inquiries.
• Responsible for managing the CRM membership system, providing customers with information regarding benefits, promotions, and details of MK, Yayoi, and Laem Charoen.

Job Description

• Prepare, manage, and update the menu listings of participating restaurants on the ShopeeFood platform to ensure accuracy and currency.
• Design, resize, and manage menu images in accordance with established standards while coordinating with the Content department.
• Verify that all documents and information related to the restaurants are complete, accurate, and compliant with platform requirements.
• Systematically store, manage, and analyze restaurant data using Google Sheets.
• Collect and forward information to the QA department for quality checks prior to publication on the platform.