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  • Position:

    Star Assistant Customer Relations Officer

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Customer Service/customer relations(CRM)

Job Location

Bangkok (All)

Latest Salary

25,000 - 35,000 THB

Job Type

Full time

Availability

within 30 days

Working Bangkok

Yes

Work Upcountry

Yes

Willing to work oversea?

Yes

Education

2021 - Panyapiwat Institute of Management

Faculty:Management Science
Major:Aviation Business
GPA 2.63 - Bachelor's Degree

Experience/ Internship

May 2021 toPresent  (4 Year 11 Month)
  • Last Position:
  • Customer Relations

Job Description

  • Responsible for managing and overseeing senior client relationships, providing advice and recommending appropriate services based on needs, resolving issues and complaints quickly and professionally, coordinating with internal and external departments to facilitate every step of the process, continuously monitoring service results to ensure clients have a positive experience and maximum satisfaction, and maintaining effective long-term client relationships.
November 2019 toFebruary 2020  (3 Month)
  • Last Position:
  • Internship

Job Description

  • Responsible for providing customer service to airline clients, including checking in, meticulously verifying boarding passes and travel documents, assisting and providing clear information to passengers, maintaining order in the service area, and coordinating with the team to ensure smooth operations and create a positive and satisfying customer experience.
November 2018 toFebruary 2019  (3 Month)
  • Last Position:
  • Business Center Internship

Job Description

  • Responsibilities include assisting Thai and foreign clients in applying for and renewing visas, providing guidance on necessary procedures and documents, preparing documents, verifying their accuracy, and facilitating the process. This includes taking supporting photos and accompanying clients to the Immigration Office for smooth processing. Also, providing care for clients receiving short-term and long-term hospital treatment, coordinating and following up continuously to ensure efficient and convenient service.
November 2017 toFebruary 2018  (3 Month)
  • Last Position:
  • ฝึกงาน

Job Description

  • Responsibilities include operating a cashier's desk, processing payments and verifying totals, selling products and recommending items to customers according to their needs, maintaining store cleanliness and readiness for service, and performing other assigned tasks such as preparing beverages, arranging merchandise, and providing courteous customer service to support the smooth and efficient operation of the store.

Hard Skill

  •  - มีวินัยในการทำงานร่วมกับทีม / Beginner
  •  - การสื่อสารดี / Beginner
  •  - จัดการปัญหาได้ดี / Beginner

Soft Skill

  •  - Service Mind
  •  - ทักษะการประสานงาน
  •  - Communication skills
  •  - Teamwork
  •  - Collaboration

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Medium
  • Medium
  • Medium
  • Medium
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