Job Description

• - Managed and provided customer service by delivering comprehensive information about products and services, while addressing inquiries to foster a strong understanding.
• - Effectively addressed and resolved customer issues to ensure satisfaction and confidence in the services provided.
• - Coordinated with internal teams to ensure smooth service delivery by collaborating on problem-solving and process improvement.
• - Accurately and regularly recorded and managed customer data in the CRM system to keep information current and easily accessible.
• - Fostered customer satisfaction and built strong relationships by monitoring customer needs and feedback to enhance service quality.

Job Description

• - Conduct outbound calls to introduce and explain the products and monthly package options offered by Dtac and Truemove, ensuring customers understand the benefits and features.
• - Manage customer inquiries by actively listening to requests, providing accurate information, and coordinating with the appropriate departments to effectively resolve any issues that arise.

Job Description

• - Coordinate various internal activities within the university, ensuring smooth operations and effective communication among departments.
• - Organize and facilitate meetings, taking detailed notes and summarizing reports to keep all stakeholders informed.
• - Provide comprehensive support to supervisors with document management, ensuring all files are accurately recorded and easily accessible.
• - Record internal communications, maintaining a clear and organized log for future reference.
• - Schedule appointments efficiently, balancing multiple calendars to optimize time management.
• - Process expense claims promptly, verifying accuracy and adhering to university policies.
• - Handle additional assigned tasks with flexibility and a proactive approach to meet team needs.

Job Description

• Designed, planned, and managed recreational activities to promote learning in geology. Developed educational materials tailored to the characteristics of different visitor groups, such as children and adults. Served as a lecturer and oversaw the management of visitor groups to ensure compliance with the organization's regulations and procedures.

Job Description

• - Design and plan engaging activities that foster a love for learning, ensuring they are educational and enjoyable for all participants.
• - Present interactive workshops and captivating science shows that inspire curiosity and enhance understanding of scientific concepts.
• - Manage and efficiently organize visitor groups, ensuring smooth transitions and a positive experience for everyone involved.
• - Coordinate and liaise with various stakeholders to streamline event organization, ensuring all details are handled and events run seamlessly.