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  • Position:

    Assistant Manager Manager

    Occupation:

    Management/Manager

    Sub Occupation:

    General Manager

Job Location

Bangkok (All)

Latest Salary

38,500 - 38,500 THB

Job Type

Full time

Availability

Immediate

Working Bangkok

Yes

Work Upcountry

Yes

Willing to work oversea?

Yes

Education

2018 - King Mongkut's Institute of Technology Ladkrabang

Faculty:Faculty of Liberal Arts
Major:English
GPA 2.38 - Bachelor's Degree

Experience/ Internship

September 2025 toNovember 2025  (2 Month)
  • Last Position:
  • Assistant Customer Service Manager
  • Business Type:
  • Hospital activities (except specialized hospital activities)

Job Description

  • Supervise and develop the Customer Service and Reception teams to deliver premium client experiences aligned with the clinic’s image. - Streamlined service operations across multiple touchpoints (check-in/out, chat, phone, cashier, stock), reducing service delays by ensuring SOP compliance. - Implemented improvements to service scripts, Quick Replies, and promotional communication, enhancing client engagement and response time. - Resolved escalated customer complaints and managed VIP clients with discretion, achieving a higher satisfaction rate. - Trained and coached new staff, strengthening team capability and service consistency.
April 2021 toAugust 2025  (4 Year 4 Month)
  • Last Position:
  • Administrative Coordinator
  • Business Type:
  • Chemical / Plastic Industry

Job Description

  • Coordinated office administration, reporting, and cross-department communication to ensure smooth daily operations. - Supported senior management by preparing documentation, scheduling meetings, and streamlining workflows. - Assisted in organizing client events and business meetings, contributing to stronger customer relationships.
October 2018 toFebruary 2024  (5 Year 4 Month)
  • Last Position:
  • Lounge Attendant (Outsourced for Qatar Airways)
  • Business Type:
  • Food & Drink Industry

Job Description

  • Delivered premium hospitality services to Qatar Airways passengers at the airport lounge, ensuring comfort and service excellence. - Assisted with passenger check-in, seating arrangements, and special service requests, maintaining a smooth guest experience. - Coordinated with airline staff and ground handling teams to ensure efficient lounge operations. - Provided attentive service to VIP and frequent-flyer guests, reinforcing Qatar Airways premium brand image.
May 2017 toJuly 2017  (3 Month)
  • Last Position:
  • Trainee

Job Description

  • Completed training in in-flight service, passenger safety, and customer care. - Assisted senior crew members in daily operations and passenger handling. - Gained valuable experience in hospitality and cross-cultural service standards.

Hard Skill

  •  - Customer Service & Client Relations / Expert
  •  - Team Leadership & Coaching / Beginner
  •  - Microsoft PowerPoint / Beginner
  •  - Microsoft Word / Beginner
  •  - Communication & Interpersonal Skills / Beginner
  •  - Microsoft Excel / Beginner
  •  - Customer Service Skills / Expert
  •  - Customer Service Skills / Expert
  •  - Line, Line Ads / Experienced

Soft Skill

  •  - Excellent teamwork and interpersonal skills
  •  - Quick learner, eager to acquire new skills
  •  - Thrives under pressure
  •  - Committed to continuous improvement
  •  - Positive and open-minded
  •  - Coordinating with others

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • English
  • Excellent
  • Excellent
  • Excellent
  • Excellent
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