Job Description

• Manage, monitor, and forecast overall sales performance for the region (20 provinces) and each sales executive. Analyze data and develop strategies and initiatives to achieve sales targets, as well as conduct market surveys for both offline and online channels. Coach and guide new team members to become efficient sales executives. Coordinate with branch managers across the region (5 branches).

Job Description

• Provided business consultation and information for sales executives and customers regarding coffee machines, coffee beans, and non-coffee products. - Delivered solutions for customers' businesses, including recipe creation, cost estimation, and turnkey solutions for related products. - Set up machines and equipment and provided technical support to customers. - Monitored and updated developments in the global coffee industry.

Job Description

• Managed customer relations through site visits and phone calls to seek new customers, products, and markets. - Forecasted sales and product volumes. - Provided sales support, services, and training sessions both on-site and via phone. - Coordinated with other departments to ensure timely delivery. - Developed new recipes to meet customer requirements and created media and documentation such as User Manuals and Spot Videos. - Conducted and developed orientation courses and training programs for staff.

Job Description

• - Managed operations, inventory, budget, and performance reporting.
• - Planned sales and marketing strategies and guided the team to achieve monthly sales targets.
• - Managed online marketing through social media and websites.
• - Presented products and created presentations.
• - Provided services and training sessions to customers and coordinated with technicians.
• - Developed a franchise project with the Department of Business Development, Ministry of Commerce, which received the Coffee Shop Franchise Standard Award.