Job Description

• - Develop strategic plans, create action plans, and set objectives to foster positive customer relationships.
• - Manage the customer database by collecting, analyzing, and segmenting customers according to their diverse needs.
• - Coordinate with teams, collaborating with sales, marketing, and customer service to create a positive experience across all channels.
• - Lead the team, overseeing and enhancing the skills of the CRM team for optimal performance.
• - Analyze results, monitor, and report on performance to utilize data for improving and developing future action plans.

Job Description

• - Develop strategic plans, create action plans, and set objectives to foster strong relationships with clients.
• - Manage the customer database by collecting, analyzing, and segmenting customers to meet diverse needs.
• - Coordinate with teams, collaborating with sales, marketing, and customer service to create a positive experience across all channels.
• - Support the team by overseeing and enhancing the skills of the CRM team for optimal performance.
• - Analyze results, monitor, and report on performance to utilize data for improving and developing future plans.

Job Description

• - Plan promotional activities
• - Create or identify new sales channels
• - Build brand awareness among target customers
• - Develop online media for sales purposes, including the use of ads for advertising
• - Prepare marketing reports and present them to management
• - Maintain relationships with existing customers to enhance their impression of the brand
• - Organize booths in other provinces to increase brand awareness among customers