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  • Position:

    Operation Support Officer

    Occupation:

    Others

    Sub Occupation:

    Others

Job Location

Bangkok (All)

Latest Salary

25,000 - 30,000 THB

Job Type

Full time

Availability

within 15 days

Working Bangkok

Yes

Education

2022 - Thonburi University

Faculty:Bachelor of Business Administration
Major:Business Computer
GPA 2.65 - Bachelor's Degree

Experience/ Internship

October 2023 toPresent  (2 Year 6 Month)
  • Last Position:
  • General Affairs Officer
  • Business Type:
  • Trading/ Commerce

Job Description

  • 1. General Administrative Officer
  • Focus on being a "supporting intermediary" to ensure the office operates effectively.
  • Documentation: Manage general documents and record various statistical data as assigned.
  • Coordination: Serve as a central contact point for both internal and external stakeholders.
  • Service: Facilitate a smooth working environment for company employees.
  • 2. Underwriter/Insurance Officer
  • Focus on "policy management" and customer benefit oversight.
  • Policy Management: Issue new policies, prepare transfer sets, and oversee renewals.
  • Customer Service: Address inquiries, resolve issues, and coordinate claims processing.
  • Analysis and Negotiation: Collaborate with agents/brokers to assess risks and negotiate terms or premiums.
  • Follow-up: Report progress and various issues to relevant parties.
May 2015 toJune 2023  (8 Year 1 Month)
  • Last Position:
  • Administrative Officer
  • Business Type:
  • Government / Non-profit

Job Description

  • Summary of Main Responsibilities
  • Full-scale Document Management: Receiving, sending, and registering official documents in both paper and electronic systems.
  • Drafting and Correspondence: Drafting, typing, and reviewing official correspondence to ensure compliance with standards (Office of the Prime Minister's regulations).
  • Meeting and Information Management: Preparing meeting agendas, organizing important documents for easy access and security.
  • Office Resource Management: Overseeing procurement, equipment, disbursement of supplies, and managing personnel leave matters.
  • Coordination: Providing information to visitors and coordinating both internally and externally within the organization.
  • Key Skills
  • Organization: Proficient in document management, meticulous, and highly patient.
  • Communication: Excellent interpersonal skills for reception and coordination.
  • Technology: Proficient in Microsoft Office programs (Word, Excel).
March 2013 toMarch 2015  (2 Year 1 Month)
  • Last Position:
  • Salesperson
  • Business Type:
  • Others

Job Description

  • Summary of Key Responsibilities
  • Sales and Presentation: Introduce products/services that meet customer preferences both in-person and through online channels to achieve sales targets.
  • Customer Relationship Management (CRM): Identify new customers, maintain relationships with existing clients, listen to their needs, and assist in problem-solving to ensure customer satisfaction.
  • Planning and Documentation: Plan customer meetings, prepare sales documents, and coordinate the sales closure process smoothly.
  • Sales Support: Organize promotional activities, provide in-depth product information, and manage inventory to ensure products are ready for sale.
  • After-Sales Service: Follow up on product deliveries, verify order accuracy, and manage other after-sales services.
  • Key Skills
  • Communication Skills: Proficient in negotiation, possess strong interpersonal skills, and maintain a positive attitude.
  • Product Expertise: Have a deep understanding of the products sold to provide accurate information.
  • Problem Solving: Quick-witted, adaptable, and capable of managing on-the-spot situations effectively.
  • Attention to Detail: Accurate with numbers, sales figures, and product specifications.
May 2010 toFebruary 2013  (2 Year 9 Month)
  • Last Position:
  • Service Staff
  • Business Type:
  • Services

Job Description

  • Summary of Key Responsibilities
  • Reception and Front Desk: Welcoming guests, arranging seating, and ensuring basic comfort (such as serving beverages); the first point of contact for customers.
  • Communication Hub: Answering phone calls, providing information, responding to inquiries, and coordinating with various departments to resolve customer issues.
  • Office Support: Assisting with basic documentation tasks such as photocopying, registering visitors, and organizing related documents.
  • Maintaining Orderliness: Monitoring cleanliness and safety in the assigned area to ensure the location is always ready for use.
  • Key Skills
  • Service Mind: Eager to assist and create satisfaction for others.
  • Effective Communication: Skilled in active listening and conveying information clearly and politely.
  • Quick Thinking and Problem Solving: Capable of managing urgent situations effectively when customers face issues or have immediate needs.

Hard Skill

  •  - Microsoft Excel / Experienced
  •  - Microsoft PowerPoint / Experienced
  •  - Microsoft Word / Experienced
  •  - Google Drive  / Experienced
  •  - Google Sheets / Experienced
  •  - TikTok, TikTok Ads / Experienced
  •  - Line, Line Ads / Experienced
  •  - X(Twitter), X(Twitter) Ads / Experienced
  •  - Shopee, Shopee Ads / Experienced
  •  - Youtube, Youtube Ads / Experienced

Soft Skill

  •  - Improvisation
  •  - Cognitive Load Management
  •  - Complex Problem Solving
  •  - Culture Awareness
  •  - Attention to Details
  •  - Coordinating with others
  •  - Collaboration

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Excellent
  • Excellent
  • Excellent
  • Excellent
  • English
  • Medium
  • Medium
  • Medium
  • Medium

Typing Skills

  • Thai : 37 words / min
  • English : 35 words / min
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