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  • Position:

    Customer Relations Officer Call Center

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Customer Service/CRM/Call Center Others

Interested business type

  • Services
  • Consulting
  • Insurance

Job Location

Bangkok (Don Mueang)

Bangkok (Lak Si)

Nonthaburi (Pak Kret)

Latest Salary

20,000 - 30,000 THB

Job Type

Full time

Availability

within 30 days

Working Bangkok

Yes

Education

2019 - Pibulsongkram Rajabhat university

Faculty:Mathematics
Major:Non-Degree Program (e.g., Coursera Certificate)
GPA 2.4 - Bachelor's Degree

Experience/ Internship

February 2022 toMarch 2026  (4 Year 1 Month)
  • Last Position:
  • Customer Relations Officer, Kasikorn Bank

Job Description

  • Perform duties related to providing quick and accurate initial advice and problem-solving to customers. Act as a consultant to bank customers, providing appropriate information and guidance on financial products and services. Coordinate between customers and internal service departments to resolve issues, track progress, and continuously monitor customer satisfaction to ensure smooth, efficient service and build customer trust.

Hard Skill

  •  - Empathy / Beginner
  •  - Data entry / Beginner
  •  - Customer support / Beginner
  •  - Team collaboration / Beginner
  •  - Communication skills / Beginner

Soft Skill

  •  - Service Mind
  •  - Communication skills
  •  - Teamwork
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