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Job Requirment

  • Position:

    Administrator

    Occupation:

    Administration/General management

    Sub Occupation:

    Administration/Operation/Clerical Support

  • Position:

    Receptionist

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Customer Service/customer relations(CRM)

Job Location

Bangkok (Sathon)

Latest Salary

25,000 - 25,000 THB

Job Type

Full time

Availability

within 7 days

Working Bangkok

Yes

Work Upcountry

Yes

Education

2015 -  Bangkok University

Faculty:Humanities
Major:Hotel & Tourism Management
GPA 2.94 - Bachelor's Degree

Experience/ Internship

November 2022 toMarch 2024  (1 Year 4 Month)
  • Last Position:
  • Administrative Officer & Concierge

Job Description

  • Managed administrative documents, reports, and customer coordination - Acted as a contact point between residents, service providers, and management - Responded to resident inquiries and followed up on service requests - Streamlined administrative processes, reducing processing time by 15% - Organized schedules, meetings, and task deadlines efficiently
June 2019 toJanuary 2021  (1 Year 7 Month)
  • Last Position:
  • Guest Service Agent

Job Description

  • Provide professional and courteous customer service and handle guest inquiries. Manage reception coordination and systematically process service requests. Resolve customer issues quickly and appropriately to ensure satisfaction. Work efficiently in a fast-paced environment that constantly involves customer interaction. Coordinate with relevant teams to ensure smooth and standardized service delivery.
May 2018 toMarch 2019  (11 Month)
  • Last Position:
  • Social Media Call Center Agent

Job Description

  • Responded to customer inquiries via social media chat channels with high accuracy - Handled multiple chat conversations simultaneously under time pressure - Resolved customer issues and complaints, improving online satisfaction by 30% - Recommended suitable promotions and services, increasing sales by 15% - Maintained professional tone and response time according to service standards (SLA)

Hard Skill

  •  - Problem Solving & Conflict Resolution / Beginner
  •  - Administrative Coordination / Beginner
  •  - Time Management & Attention to Detail / Beginner
  •  - Online Chat Support & Customer Response / Beginner
  •  - Basic CRM / Ticketing System Understanding / Beginner
  •  - Multitasking & High-volume Chat Management / Beginner
  •  - Social Media & Messaging Platform Handling / Beginner

Soft Skill

  •  - Time Management skills
  •  - Coordinating with others
  •  - Service Mind
  •  - Communication skills
  •  - Complex Problem Solving
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