Job Description

• Drive the franchise expansion strategy for the Northern region; build and manage the investor pipeline from prospecting to deal closure. Prepare investment proposals and business cases (ROI/returns, commercial assumptions) and achieve growth targets. Lead site selection and feasibility analysis (traffic, catchment, competition, demand); support sales/cost forecasts and risk assessment. Negotiate key franchise commercial terms (Franchise Fee, Royalty, Marketing Fee) and ensure alignment with brand standards. Manage the accuracy of franchise contracting workflow documentation, internal approvals, and compliance with governance and policies. Oversee end-to-end store opening coordination with cross-functional teams (Design, Construction, Operations, Training, Supply Chain, Finance) to ensure timely launches. Strengthen franchisee relationships, resolve operational/business issues, and support multi-unit expansion while maintaining network-wide brand compliance. Report on the pipeline, forecasts, project status, and key insights to management; propose market-driven initiatives to accelerate expansion. Lead and coach the section team (if applicable) to enhance execution and performance.

Job Description

• Drive store expansion targets by identifying, consulting, and recruiting potential franchisees. Conduct site surveys, feasibility studies, and location presentations for new store proposals. Coordinate with franchisees and internal stakeholders to support the end-to-end store opening process. Contribute to initiatives that enhance the franchise model and improve franchisee performance.

Job Description

• Lead and manage regional teams to support franchisees and enhance overall operational capabilities. Oversee daily franchise operations across multiple areas, ensuring consistent performance and adherence to service standards. Resolve operational issues and implement corporate policies; collaborate with franchisees to develop initiatives that drive sales growth. Manage franchise contract renewals and store renovation programs to enhance brand image and ensure compliance. Deliver training and ongoing coaching to franchisees and store teams to improve operational excellence and long-term business performance.

Job Description

• Manage the accuracy of franchise contracting workflow documentation, internal approvals, and compliance with governance and policies.

Job Description

• Select and recruit franchisees while ensuring that business operators adhere to company policies and operational standards. Monitor and enforce compliance to support consistent operations and uphold brand integrity across the assigned region.

Job Description

• Contact customers, suppliers, and internal teams to ensure seamless communication and operations. Manage and follow up on sales activities to achieve targets and maintain customer satisfaction. Coordinate and monitor order and delivery processes with suppliers, including both inbound and outbound shipments. Control, manage, and monitor order quantities, and generate related reports to support sales activities. Provide ongoing support to customers, addressing additional requirements and ensuring high service standards.