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Job Requirment

  • Position:

    Call Center

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Customer Service/CRM/Call Center Others

  • Position:

    Marketing

    Occupation:

    Marketing/Public Relations

    Sub Occupation:

    Marketing Communication

Job Location

Bangkok (Phaya Thai)

Latest Salary

20,000 - 23,000 THB

Job Type

Full time

Availability

Immediate

Working Bangkok

Yes

Education

2025 -  Bangkok University

Faculty:Business Administration
Major:Marketing
GPA 3.95 - Bachelor's Degree

Experience/ Internship

September 2025 toPresent  (7 Month)
  • Last Position:
  • Call Center
  • Business Type:
  • Services

Job Description

  • - Answered calls and provided customer service, resolving various issues with an average of over 75 calls per day, and managing up to 100 calls per day, ensuring customer satisfaction and prompt assistance.
  • - Analyzed issues that arose and implemented effective solutions, while monitoring the status of cases until the problems were fully resolved.
  • - Recorded conversation data and coordinated with relevant departments to ensure smooth and efficient problem resolution.
  • - Supported and guided new employees in the role of assistant, enabling them to adapt to their duties quickly and effectively.

Hard Skill

  •  - Microsoft Teams / Skillfull
  •  - Microsoft Excel / Beginner
  •  - Microsoft Word / Beginner
  •  - Google Docs  / Beginner
  •  - Google Drive  / Beginner

Soft Skill

  •  - Negotiation skills
  •  - Emotional Intelligence
  •  - Persuasion skills
  •  - Improvisation
  •  - Communication skills
  •  - Attention to Details
  •  - Able to work under pressure
  •  - Teamwork
  •  - Collaboration
  •  - Coordinating with others

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Excellent
  • Excellent
  • Excellent
  • Excellent
  • English
  • Medium
  • Good
  • Good
  • Medium
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