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Job Requirment

  • Position:

    Training Officer

    Occupation:

    Training/HR/Recruiting

    Sub Occupation:

    HR Training

  • Position:

    Customer Service

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Call Center

  • Position:

    Administrative

    Occupation:

    Administration/General management

    Sub Occupation:

    Administration/Operation/Clerical Support

Job Location

Bangkok (All)

Latest Salary

25,000 - 27,000 THB

Job Type

Full time

Availability

Immediate

Working Bangkok

Yes

Work Upcountry

Yes

Willing to work oversea?

Yes

Education

2024 - The University of the Thai Chamber of Commerce

Faculty:Business Management
Major:Business Adminstration
GPA 3.75 - Master's Degree

2017 - Dagon University

Faculty:Literature
Major:English
GPA 3.45 - Bachelor's Degree

Experience/ Internship

August 2025 toFebruary 2026  (6 Month)
  • Last Position:
  • Service Quality Analyst (Content Moderator)
  • Business Type:
  • Services

Job Description

  • Reviewed and moderated over 500 content items each week, ensuring a high level of accuracy in compliance with platform policies and quality standards.
  • Identified inappropriate or misleading content quickly and escalated issues to the appropriate team for further action.
  • Maintained productivity and accuracy even when working under tight deadlines, demonstrating my ability to work efficiently in fast-paced environments.
  • Showed strong attention to detail, which helped in making informed decisions that uphold quality and integrity in content management.
December 2024 toJuly 2025  (8 Month)
  • Last Position:
  • Service Staff
  • Business Type:
  • Services

Job Description

  • Managed daily reservations (walk-in & phone bookings), ensuring accuracy and smooth guest flow
  • Maintained reservation records and optimized seating allocation to maximize efficiency
  • Responded to guest inquiries via phone and in person with professionalism and promptness
  • Coordinated with kitchen and service teams to ensure smooth operations
  • Provided personalized recommendations to enhance guest experience
  • Handled POS transactions and billing accurately
  • Resolved guest concerns professionally ensuring high satisfaction
January 2024 toSeptember 2024  (8 Month)
  • Last Position:
  • Service Staff
  • Business Type:
  • Services

Job Description

  • Delivered personalized guest service in a fast-paced environment
  • Managed table reservations and coordinated seating during peak hours
  • Provided menu and wine recommendations to enhance guest experience
  • Communicated effectively with kitchen and bar teams for timely service
  • Handled billing and processed payments accurately
  • Resolved customer issues professionally to maintain satisfaction
September 2018 toAugust 2022  (3 Year 11 Month)
  • Last Position:
  • Learning and Development Officer
  • Business Type:
  • Retail

Job Description

  • Coordinated end-to-end training programs including scheduling, participant management, and training logistics
  • Maintained training records, employee development data, and internal documentation for HR reporting
  • Supported onboarding programs and employee orientation for new hires
  • Collaborated with department teams and stakeholders to organize training sessions and development activities
  • Assisted in preparing training-related documentation and ensuring alignment with internal policies
  • Coordinated with cross-functional and multicultural teams to support smooth communication and training operations
  • Supported training budget tracking and maintained accurate records of expenses

Hard Skill

  •  - Guest Service & Customer Experience / Experienced
  •  - Learning Management System / Experienced
  •  - POS Systems / Experienced
  •  - Microsoft Office (Word, Excel) / Experienced
  •  - Data Handling & Reporting / Experienced
  •  - Canva / Experienced
  •  - Administration / Experienced
  •  - Training Coordination / Experienced
  •  - Onboarding & Employee Support / Experienced
  •  - Survey Monkey / Experienced

Soft Skill

  •  - Problem Solving & Complaint Handling
  •  - Communication & Interpersonal Skills
  •  - Attention to Detail
  •  - Multitasking
  •  - Time Management
  •  - Service Mind
  •  - Able to work under pressure
  •  - Design Thinking

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • English
  • Excellent
  • Excellent
  • Excellent
  • Excellent
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