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  • Position:

    Custumer Service

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Customer Service/customer relations(CRM)

Job Location

Bangkok (All)

Latest Salary

15,000 - 30,000 THB

Job Type

Full time

Availability

within 30 days

Working Bangkok

Yes

Work Upcountry

Yes

Willing to work oversea?

Yes

Education

2022 - Suan Sunandha Rajabhat University.

Faculty:Arts
Major:Airline Business (International Program)
GPA 3.52 - Bachelor's Degree

Experience/ Internship

June 2024 toJanuary 2025  (7 Month)
  • Last Position:
  • Ground Attendant
  • Business Type:
  • Services

Job Description

  • Assisted inbound and outbound passengers, including VIPs, elderly travelers, and unaccompanied minors. - Coordinated with ground staff, flight crews, and related departments to ensure seamless flight operations. - Handled irregular situations such as flight delays and cancellations with professionalism. - Provided flight information and passenger support with excellent service attitude.
November 2023 toMarch 2024  (4 Month)
  • Last Position:
  • Guest Service Manager
  • Business Type:
  • Services

Job Description

  • Led and supervised front-of-house service staff to maintain service standards. - Oversaw daily operations, including staff scheduling and customer satisfaction. - Managed purchasing, inventory control, and cost efficiency. - Resolved customer concerns promptly and enhanced guest loyalty. - Trained new employees to deliver consistent service quality.
August 2022 toDecember 2022  (4 Month)
  • Last Position:
  • Content Creator (Influencer)
  • Business Type:
  • Services

Job Description

  • Created engaging photo and video content for online platforms, focusing on visually appealing and relevant materials aligned with target audiences. Developed storytelling content to promote lifestyle, travel, and hospitality experiences, ensuring clarity of message and consistency across channels. Enhanced audience engagement by applying creative approaches and maintaining authenticity in content presentation, while monitoring feedback and performance to improve content quality and effectiveness over time.

Hard Skill

  •  - Microsoft Word / Beginner
  •  - Microsoft PowerPoint / Beginner
  •  - Microsoft Word / Beginner

Soft Skill

  •  - Communication & Negotiation
  •  - Customer Relationship Management
  •  - Flexibility & Professional Attitude
  •  - Service Excellence
  •  - Problem Solving under Pressure
  •  - Time Management

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Excellent
  • Excellent
  • Excellent
  • Excellent
  • English
  • Good
  • Good
  • Good
  • Good

Language Score

English

  • Toeic : 600 Score
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