Job Description

• Contact and persuade clients who wish to cancel their insurance policies to continue holding them, analyzing their needs and reasons to offer suitable solutions. Provide clear information about the benefits and terms of the policy, professionally answer questions and resolve concerns. Coordinate with relevant teams to ensure correct procedures are followed up to maintain ongoing customer relationships and satisfaction.

Job Description

• Contact and persuade clients who wish to cancel their insurance policies to continue holding them, analyzing their needs and reasons to offer suitable solutions. Provide clear information about the benefits and terms of the policy, professionally answer questions and resolve concerns. Coordinate with relevant teams to ensure correct procedures are followed up to maintain ongoing customer relationships and satisfaction.

Job Description

• Provide customer and agent service across all channels, offering clear and appropriate information and answering questions. Manage the work order system, including accurate and complete data entry. Process payments through the branch's operational system, verifying transaction accuracy. Systematically prepare monthly branch data, statistics, and reports for analysis and performance monitoring. Ensure customer satisfaction through courteous and efficient service.

Job Description

• Prepare accurate and complete car insurance sales proposals to customers and agents, clearly providing details of the terms and conditions and coverage. Collect premiums and systematically enter car insurance and compulsory third-party liability insurance (CTPL) information into the system. Verify the accuracy of the data before saving it each time. Coordinate between the insurance company and agents to ensure smooth operations. Monitor the status of orders and resolve immediate problems to provide efficient service and continuously create satisfaction for both customers and agents.

Job Description

• Systematically searched and stored patient records to ensure easy and quick access to information while maintaining organized filing systems Retrieved scheduled appointments for each day in advance to support smooth service preparation and efficient patient flow Accurately and completely affixed lab results to patient records while verifying documents for correctness ensuring data reliability and proper documentation for reference in ongoing medical service processes