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Job Requirment

  • Position:

    Guest Service Agent

    Occupation:

    Hospitality/F-B

    Sub Occupation:

    Guest Service Agent

  • Position:

    Receptionist

    Occupation:

    Administration/General management

    Sub Occupation:

    Administration/Operation/Clerical Support

Interested business type

  • Hotel / Resort / Spa / Golf Club
  • Education

Job Location

Bangkok (All)

Samut Prakarn (Mueang Samut Prakan)

Latest Salary

14,000 - 20,000 THB

Job Type

Full time

Availability

within 15 days

Working Bangkok

Yes

Work Upcountry

Yes

Education

2019 - Rajabhat Maha sarakham University

Faculty:Faculty of Humanities
Major:English
GPA 2.94 - Bachelor's Degree

2014 - Satriprasoetsin School

Faculty:Art
Major:Art - Chinese
GPA 3.05 - Senior High School

Experience/ Internship

November 2024 toNovember 2025  (1 Year)
  • Last Position:
  • GUEST SERVICE AGENT
  • Business Type:
  • Hotel / Resort / Spa / Golf Club

Job Description

  • Welcome guests and professionally handle check-in/check-out procedures. - Answer phone calls and serve as Operator for call transfers and information provision. - Provide recommendations and answer inquiries about resort facilities, services, and local attractions. - Manage guest requests and coordinate with various departments for prompt and efficient service. - Work flexibly across all shifts (morning, afternoon, night) - Streamlined check-in process to decrease wait times and increase customer satisfaction. - Greeted guests upon arrival and offered assistance.
February 2024 toOctober 2024  (8 Month)
  • Last Position:
  • SALE & RESERVATION
  • Business Type:
  • Hotel / Resort / Spa / Golf Club

Job Description

  • Comprehensive knowledge of hotel operations including Front Office and Reservation. - Direct experience in customer service both over the phone and in person. - Teamwork and cross-departmental coordination skills. - Problem-solving abilities and handling various situations effectively. - Proven ability to learn quickly and adapt to new situations. - Passionate about learning and committed to continual improvement.
March 2021 toJanuary 2024  (2 Year 11 Month)
  • Last Position:
  • CONTRACT ENGLISH TEACHER
  • Business Type:
  • Education

Job Description

  • Developed innovative lesson plans to engage students in English language learning. - Prepared and implemented lesson plans covering required course topics. - Increased student motivation by providing timely feedback and recognizing individual achievements. - Planned dynamic lessons to increase student comprehension of books and literary concepts.

Hard Skill

  •  - Rapid learning of new systems and processes / Experienced
  •  - Advanced computer proficiency / Experienced
  •  - Service & Flexibility / Experienced
  •  - All-shift availability (morning, afternoon, night) / Skillfull
  •  - Hospitality services / Experienced
  •  - Multi-tasking under pressure / Skillfull
  •  - Technology & Hotel Systems / Beginner
  •  - Professional guest service excellence / Skillfull

Soft Skill

  •  - Service Mind
  •  - Communication skills
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