Job Description

• Responsibilities:
• - Plan and execute Influencer & Affiliate Marketing strategies to drive sales (GMV) and Brand Awareness.
• - Select, contact, and manage relationships with Influencers / KOLs / Affiliate Creators at all levels (Nano – Top Tier).
• - Negotiate Rates, Scope of Work, and Content Usage Rights to maximize budget efficiency.
• - Design Campaigns and define Content Direction (Hook, Key Message, Selling Point) to enhance Conversion.
• - Write briefs, review drafts, and provide feedback on content to ensure quality aligns with Brand Guidelines.
• - Plan and manage both short-term (Campaign Burst) and long-term (Always-on) Campaigns.
• - Manage timelines and ensure Creators deliver work as scheduled.
• - Oversee and expand the Affiliate network (300+ creators) to increase sales and scale the business.
• - Manage the Affiliate system on platforms (TikTok, Shopee, Lazada), including Commission and Incentive Programs.
• - Analyze individual Performance (Creator-level) and Campaign Performance (CTR, CVR, GMV, ROI).
• - Optimize Performance by platform to enhance efficiency and reduce costs.
• - Summarize daily/weekly/monthly Reports with Insights and improvement recommendations (Action Plan).
• - Analyze the Funnel (Traffic → Conversion → Revenue) to identify opportunities for sales growth.
• - Analyze Competitors, particularly their Affiliate and Content strategies, to adapt for the brand.
• - Plan and drive major Campaigns such as Mega Campaigns / Double Dates to boost sales.
• - Design Incentive Programs to motivate Creator Performance.
• - Coordinate with internal teams (Marketing, E-commerce, Graphic, Operation) to ensure campaign execution.
• - Manage budget allocation and control Cost per Result.
• - Oversee documentation and back-office operations such as PO, Creator Payments, Tracking Invoices.
• - Resolve immediate issues such as delayed submissions from Creators or underperformance.

Job Description

• • Research, select, and contact influencers that align with the brand's products and campaigns
• • Manage the relationship between the brand and influencers
• • Coordinate between the brand and influencers
• • Define project details such as SOW and work timelines
• • Monitor project progress to ensure achievement according to the established plan within a limited timeframe
• • Ensure accurate expense documentation for influencers and timely payments
• • Prepare performance summary reports for future plan improvements
• • Collaborate with the marketing team and creative team

Job Description

• Customer service for clients utilizing our services, providing product recommendations to enhance customer understanding and assist in purchase decision-making and closing sales.
• Manage customer interactions across all online platforms of the company, such as Facebook, Instagram, and Line Official.
• Achieve sales targets set by the company each month, including individual and branch goals.
• Oversee the sales area at the branch, ensuring cleanliness, stock management, cash handling, asset management, and documentation to minimize errors, discrepancies, and ensure the readiness of equipment for operational use.
• Manage after-sales service (CS) across online channels, in-branch, and via telephone.
• Coordinate the scheduling of responses for team admins in online service channels.
• Conduct live sessions on TikTok: Babygiftretail to help increase sales for the company.
• Create video content for the company as assigned.
• Manage VIP and influencer clients as assigned.

Job Description

• Provides customer service in all aspects, both on the sales floor and in the fitting rooms, as well as at the cash register for payment processing.
• Maintains garments in accordance with H&M training for product safety.
• Additionally, manages and maintains inventory in the stockroom until products reach the sales area and are delivered to customers.
• Provides direct and indirect customer service on the sales floor, in the fitting room, and at the cash point.
• Works with garments according to H&M procedures.
• Follows and executes safety, security, and administrative procedures in the stockroom, back office, and service areas.