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Job Requirment

  • Position:

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Customer Service/CRM/Call Center Others

Job Location

Chiang Mai (Mueang Chiang Mai)

Bangkok (All)

Phayao (Mueang Phayao)

Latest Salary

16,000 - 20,000 THB

Job Type

Full time

Availability

within 15 days

Working Bangkok

Yes

Education

2014 - Chakkham Khanathon Lamphun

Faculty:Bachelor of Science
Major:Field of Study: Statistics
GPA 3.12 - Senior High School

Experience/ Internship

August 2025 toApril 2026  (8 Month)
  • Last Position:
  • Senior Customer Service / Customer Relationship Officer
  • Business Type:
  • Transportation

Job Description

  • Managed and provided customer service through chat, phone, and online channels - Responded to inquiries, offered guidance, and resolved issues related to system usage and services - Coordinated with relevant teams to ensure customer satisfaction - Supported team operations to adhere to service standards.
March 2023 toAugust 2025  (2 Year 6 Month)
  • Last Position:
  • Service Quality & Claims Officer
  • Business Type:
  • Online media

Job Description

  • Handled customer complaints and investigated issues related to the use of products and services - Analyzed root causes and considered compensation in accordance with company policy - Coordinated with multiple departments to resolve issues and close customer cases - Prepared complaint reports to enhance service quality.
May 2022 toFebruary 2023  (9 Month)
  • Last Position:
  • Customer Service Officer
  • Business Type:
  • Import/Export

Job Description

  • Provided customer service through chat, phone, and social media (Facebook, Twitter, Email, TikTok, and telephone) - Offered information regarding products, orders, shipping, and system usage - Managed customer relations on the E-commerce platform and coordinated problem resolution.

Hard Skill

  •  - Online Sales & Service / Beginner
  •  - Operational Accuracy / Beginner
  •  - Problem Solving / Beginner
  •  - Platforms & Tools / Beginner

Typing Skills

  • Thai : 40 words / min
  • English : 30 words / min
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