Home
Urgently Jobs
Bangkok Metropolitan Region Industrial jobs Hotel jobs Internship Cooperative Education Disability Jobs Intern Connext findwork EWE Platform
Resume Search
Central Eastern Northern Northeastern Southern Western
Employer Job Seeker
Jobbkk News Contact us Help Center Ads rate How to pay

Please Login For Resume Information

Job Requirment

  • Position:

    Key Account Management

    Occupation:

    Marketing/Public Relations

    Sub Occupation:

    Market Research

  • Position:

    Customer Relationship Management

    Occupation:

    Marketing/Public Relations

    Sub Occupation:

    Market Research

  • Position:

    Business Development

    Occupation:

    Business development and organizational development

    Sub Occupation:

    Business development

Interested business type

  • Retail
  • Food & Drink Industry

Job Location

Bangkok (All)

Pathum Thani (All)

Samut Prakarn (All)

Latest Salary

48,500 - 55,000 THB

Job Type

Full time

Availability

Immediate

Working Bangkok

Yes

Work Upcountry

Yes

Willing to work oversea?

Yes

Education

2018 - Beijing Language and Culture University

Faculty:Bachelor of Arts
Major:Chinese for Economics and Trade
GPA 2.66 - Bachelor's Degree

Experience/ Internship

April 2019 toAugust 2025  (6 Year 4 Month)
  • Last Position:
  • Customer Relation Supervisor
  • Business Type:
  • Food & Drink Industry

Job Description

  • - Managed end-to-end engagement for 100+ B2B clients annually, delivering tailored customer experiences
  • - Executed multi-channel CRM activities (on-site, digital, follow-ups) to drive engagement
  • - Analyzed customer behavior to support segmentation and personalized strategies
  • - Coordinated cross-functional teams to ensure smooth CRM campaign execution
  • - Monitored performance and generated data-driven insights to improve campaigns
  • - Optimized customer journey processes through SOPs and workflow improvements
  • - Implemented system-based solutions to enhance operational efficiency
  • - Led CRM operations and campaign deployment across teams
February 2018 toMarch 2019  (1 Year 1 Month)
  • Last Position:
  • Customer Experience Management officer
  • Business Type:
  • Department Store

Job Description

  • Solving customer problems, creating satisfaction, providing convenience, speed, and efficiency. Overseeing both Emquartier & Emporium.
  • Assisting with and resolving communication issues between stores within the mall, particularly regarding language.
  • Assisting and communicating with customers regarding directions to hospitals and police stations if necessary.
  • Analyzing promotional strategies for international customers, including nationality data, promotional use within retail spaces, tourist lounges, and member services for tourists, and distributing products to international customers who meet certain spending targets.
  • Assisting in selecting strategies to boost sales in the managed areas, including the Thai designer and sport malls.
  • Surveying and analyzing store changes and accurately identifying locations to improve customer service.

Hard Skill

  •  - Microsoft Excel / Skillfull
  •  - Microsoft OneDrive / Experienced
  •  - Microsoft Outlook / Experienced
  •  - Microsoft Word / Expert
  •  - Microsoft PowerPoint / Experienced
  •  - Canva / Experienced

Soft Skill

  •  - Critical Thinking
  •  - Growth Mindset
  •  - Communication skills
  •  - Leadership
  •  - Able to work under pressure

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • English
  • Excellent
  • Excellent
  • Excellent
  • Excellent
  • Chinese
  • Good
  • Good
  • Good
  • Good
Top