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Job Requirment

  • Position:

    Opertor

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Customer Service/CRM/Call Center Others

  • Position:

    Reception

    Occupation:

    Hospitality/F-B

    Sub Occupation:

    Reservation/Tour Operations

Interested business type

  • Hotel / Resort / Spa / Golf Club
  • Telecommunication

Job Location

Bangkok (All)

Chonburi (All)

Samut Prakarn (All)

Latest Salary

18,000 - 20,000 THB

Job Type

Full time

Availability

within 30 days

Working Bangkok

Yes

Work Upcountry

Yes

Willing to work oversea?

Yes

Education

2026 - Kasetsart University

Faculty:Faculty of Management Sciences Kasetsart University Sriracha Campus
Major:Hotel Management
GPA 3.81 - Bachelor's Degree

Experience/ Internship

December 2025 toFebruary 2026  (2 Month)
  • Last Position:
  • Hilton Magic Call Center Trainee
  • Business Type:
  • Hotel / Resort / Spa / Golf Club

Job Description

  • Handled high-volume inbound calls from in-house guests and external callers. - Provided accurate information regarding hotel facilities, services, and internal operations. - Coordinated guest requests between departments using FCS1 to ensure timely service delivery. - Assisted in handling guest concerns and complaints with professionalism. - Managed Lost & Found documentation and coordination with relevant departments. - Utilized OnQ system with working knowledge including checking guest profiles, leaving messages, updating trace listings, recording late check-out (LCO) time, and saving downtime reports. - Gained foundational exposure to Kipsu messaging platform and observed real-time guest communication workflow. - Ensured all interactions followed Hilton brand standards and service etiquette.
January 2025 toFebruary 2025  (1 Month)
  • Last Position:
  • Student Assistant Secretariat

Job Description

  • Manage internal departmental documents, including scanning, systematically filing, and accurately and completely entering data into digital systems for easy retrieval and use. Issue and handle official university documents, such as Or W documents, verifying their accuracy before forwarding. Coordinate with relevant departments to ensure smooth and efficient document processing.
May 2023 toJune 2023  (1 Month)
  • Last Position:
  • Waitress
  • Business Type:
  • Services

Job Description

  • ต้อนรับแขกด้วยความสุภาพ พร้อมนำเสนอเมนูและแนะนำรายการอาหารให้เหมาะสมกับความต้องการของลูกค้า ดูแลให้การให้บริการเป็นไปอย่างราบรื่นตั้งแต่ต้นจนจบ เพื่อสร้างประสบการณ์การรับประทานอาหารที่ดี ฝึกฝนและพัฒนาทักษะด้านการบริการ มารยาท และการสื่อสารในการให้บริการอยู่เสมอ สามารถสื่อสารกับลูกค้าได้อย่างชัดเจนและเหมาะสม พร้อมรับมือกับสถานการณ์ต่างๆ ในงานบริการได้อย่างมีประสิทธิภาพ

Hard Skill

  •  - Hotel Systems: OnQ (Working Knowledge), FCS1, Kipsu / Beginner
  •  - Guest Communication & High-Volume Call Handling / Beginner
  •  - Service Coordination & Issue Resolution / Beginner

Soft Skill

  •  - Able to work under pressure
  •  - Service Mind
  •  - Communication skills
  •  - Coordinating with others
  •  - Attention to Details
  •  - Adaptability

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • English
  • Good
  • Good
  • Good
  • Good
  • Thai
  • Excellent
  • Excellent
  • Excellent
  • Excellent

Language Score

English

  • Toeic : 705 Score
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