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Job Requirment

  • Position:

    Corporate Customer Coordinator Telasale

    Occupation:

    Sales

    Sub Occupation:

    Sales coordination

  • Position:

    Call center

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Customer Service/CRM/Call Center Others

Job Location

Bangkok (All)

Latest Salary

25,000 - 30,000 THB

Job Type

Full time

Availability

within 30 days

Working Bangkok

Yes

Work Upcountry

Yes

Willing to work oversea?

Yes

Education

2019 - Phranakhon Rajabhat University

Faculty:Faculty of Management Science
Major:Communication Arts
GPA 3.60 - Bachelor's Degree

Experience/ Internship

January 2023 toPresent  (3 Year 3 Month)
  • Last Position:
  • Cross Sell Lending
  • Business Type:
  • Commercial banks

Job Description

  • Provided loan services to customers of Kiatnakin Phatra through outbound call center operations, offering consultation on auto loans, assessing credit applications, interest rates, and overseeing the closing of sales while coordinating the loan process.
October 2021 toNovember 2022  (1 Year 1 Month)
  • Last Position:
  • Team Leader
  • Business Type:
  • Services

Job Description

  • • Managed both Voice and Non-Voice teams to achieve all KPIs and deliver effective customer service.
  • • Recommended solutions for issues related to the Shopee Pay application / Shopee counter and provided guidance to team members to assist customers across various channels including Inbound / Live Chat / Email / Facebook Inbox / Webform / Pantip / Twitter / Line.
March 2021 toOctober 2021  (8 Month)
  • Last Position:
  • Call Center Inbound
  • Business Type:
  • Services

Job Description

  • Resolved application issues (Shopeepay) and facilitated communication.
December 2019 toNovember 2020  (11 Month)
  • Last Position:
  • Admin Agent
  • Business Type:
  • Services

Job Description

  • Resolved application issues (Shopee) for both sellers and buyers through Live Chat and Email, handling inquiries, coordinating communication, and addressing complaints.

Hard Skill

  •  - Microsoft Word / Skillfull
  •  - Microsoft OneDrive / Skillfull
  •  - Microsoft Teams / Skillfull
  •  - Microsoft Excel / Beginner
  •  - X(Twitter), X(Twitter) Ads / Experienced
  •  - TikTok, TikTok Ads / Skillfull
  •  - Google Forms  / Expert
  •  - Google Slides / Skillfull
  •  - Google Drive  / Skillfull
  •  - Google meet / Skillfull

Soft Skill

  •  - Able to work under pressure
  •  - Service Mind
  •  - Persuasion skills
  •  - Negotiation skills
  •  - Coordinating with others

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Excellent
  • Excellent
  • Excellent
  • Excellent
  • English
  • Medium
  • Medium
  • Good
  • Medium

Typing Skills

  • Thai : 35 words / min
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