Job Description

• - Respond to customer inquiries via the page and Line promptly and efficiently to ensure customers feel cared for and that their needs are addressed.
• - Regularly apply promotions and update information for customers to ensure they do not miss out on special offers and can fully benefit from the services.
• - Provide customer care by offering consultations, recommending suitable products and services, monitoring satisfaction, and swiftly resolving any issues that arise.
• - Address backend issues by coordinating with relevant teams to ensure that customers receive the best service and that problems are resolved effectively.

Job Description

• - Oversee and manage the production process of machinery to ensure compliance with established standards for maximum production efficiency.
• - Inspect and adjust machinery to operate correctly and efficiently, minimizing production line disruptions.
• - Coordinate with the team to resolve issues arising in the production process and propose improvement strategies to enhance efficiency.
• - Record and report production results, including daily issues encountered, to enable effective tracking and analysis.
• - Maintain cleanliness and safety in the production area to create a conducive working environment and reduce the risk of accidents.