Job Description

• Led implementation of sales analytics framework serving 25+ sales personnel across multiple departments, coordinating with Finance, Sales, and Planning teams to ensure seamless data integration and reporting accuracy - Designed and executed a monthly commission calculation system, managing end-to-end project lifecycle from requirements gathering to delivery, consistently achieving 90% on-time completion with 90-100% accuracy - Spearheaded process improvement initiative that created innovative data calculation methodology, reducing manual processing time by 30% and improving report generation efficiency - Managed relationships with sales team members and cross-functional stakeholders, conducting regular meetings to gather requirements, address concerns, and ensure alignment on deliverables - Collaborated with the Planning team on resource allocation and scheduling for organizational meetings and corporate events, ensuring smooth execution of multiple concurrent initiatives - Delivered 12+ monthly reporting cycles annually using advanced Excel functions (Pivot Tables, VLOOKUP, complex formulas), providing leadership with actionable insights for strategic decision-making - Maintained rigorous quality control processes, achieving 90-100% data accuracy across all reports and analytics deliverables

Job Description

• Managed 100+ client projects annually in textile manufacturing, coordinating between Customer Service, Finance, Planning, Production, and Purchasing departments to ensure on-time delivery - Led cross-functional planning initiatives, collecting and analyzing client requirements to develop production schedules and resource allocation plans, achieving an 85% on-time delivery rate - Successfully negotiated timeline extensions and managed client expectations during production delays, mitigating potential costs and maintaining a 90% customer satisfaction rating - Initiated and led cost-reduction project 'Digital Customer Satisfaction Survey,' winning first prize in company-wide competition by replacing paper-based surveys with Google Forms, reducing departmental costs, and improving data collection efficiency - Analyzed delivery delay patterns and collaborated with the Planning team to implement corrective measures, achieving an 85% success rate in preventing and reducing delay-related costs - Developed and implemented problem resolution frameworks that improved process flow and strengthened client relationships - Served as primary liaison between clients and internal teams, managing expectations, resolving conflicts, and maintaining positive relationships across all organizational levels

Job Description

• Managed documentation workflow for transportation projects, coordinating with Sales, Customer Service, and Finance departments to ensure accurate and timely delivery of shipping documents - Implemented a document scheduling system that optimized processing workflow, achieving a 95% success rate in preventing late submissions and associated costs - Maintained relationships with clients and shipping companies, ensuring clear communication and smooth execution of transportation logistics