Job Description

• - Warmly welcome customers who come to use the service
• - Provide services and consultations regarding insurance matters to customers
• - Offer useful information about painting work to customers
• - Notify customers about opening insurance claims
• - Communicate and coordinate insurance matters
• - Create vehicle receipts in the EMCS V-Auto Mar-Garage CUBB system
• - Input work order data into the Garage Pro system
• - Monitor the progress of work and inform customers via Line OA, including providing photographs
• - Notify customers of additional expenses and proceed with billing and payment collection
• - Reiterate repair details to customers upon vehicle delivery

Job Description

• - Verify parts lists and part numbers through the EPC system
• - Prepare and deliver parts according to orders
• - Provide customer service to clients inquiring about and purchasing parts
• - Record parts orders based on requests from service personnel
• - Receive parts and check for completeness and accuracy of each item
• - Conduct monthly inventory checks of parts stock

Job Description

• Welcoming customers and coordinating the pick-up and delivery of customer vehicles - Opening claims and liaising with insurance companies - Verifying details before handing over work to customers - Following up and providing customer care after delivery - Organizing tasks for technicians in each department - Preparing work orders and continuously coordinating with technicians - Receiving and inspecting all parts - Checking the status of parts in stock - Preparing parts for technicians in each department - Returning salvage parts to the insurance company.