Home
Urgently Jobs
Bangkok Metropolitan Region Industrial jobs Hotel jobs Internship Cooperative Education Disability Jobs Intern Connext findwork EWE Platform
Resume Search
Central Eastern Northern Northeastern Southern Western
Employer Job Seeker
Jobbkk News Contact us Help Center Ads rate How to pay

Please Login For Resume Information

Job Requirment

  • Position:

    Service Officer

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Call Center

Job Location

Bangkok (Bang Khen)

Latest Salary

19,000 - 25,000 THB

Job Type

Full time

Availability

within 30 days

Working Bangkok

Yes

Work Upcountry

Yes

Willing to work oversea?

Yes

Education

2014 - Phranakhon Rajabhat University

Faculty:Science
Major:Food Science and Technology
GPA 2.7 - Bachelor's Degree

Experience/ Internship

December 2014 toPresent  (11 Year 5 Month)
  • Last Position:
  • Call Center Manager
  • Business Type:
  • Automobile Industry

Job Description

  • Manage and control all Call Center operations, including incoming and outgoing calls, as well as online appointment scheduling, to meet targets. Prepare reports and analyze customer data to improve follow-up strategies. Develop the skills and capabilities of the team to increase work efficiency. Provide close supervision and guidance to team members. Resolve immediate operational issues to ensure smooth service delivery. Regularly monitor performance and evaluate quality, and coordinate with relevant departments to continuously improve efficiency and customer satisfaction.
May 2014 toDecember 2014  (8 Month)
  • Last Position:
  • Branch Assistant Manager

Job Description

  • Provide customer care and service to maximize satisfaction. Control and manage internal branch operations according to company standards. Analyze and allocate resources to ensure sufficient customer service for each period. Resolve immediate problems and maintain order within the branch efficiently. Monitor performance and improve work processes as needed, while coordinating with the team to ensure smooth service delivery and alignment with organizational goals in all aspects.

Hard Skill

  •  - Microsoft Excel / Beginner

Soft Skill

  •  - Service Mind
  •  - Service Mind

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Excellent
  • Excellent
  • Excellent
  • Excellent
Top