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Job Requirment

  • Position:

    Service Officer

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Call Center

Job Location

Bangkok (Bang Khen)

Latest Salary

19,000 - 25,000 THB

Job Type

Full time

Availability

within 30 days

Working Bangkok

Yes

Work Upcountry

Yes

Willing to work oversea?

Yes

Education

2014 - Phranakhon Rajabhat University

Faculty:Science
Major:Food Science and Technology
GPA 2.7 - Bachelor's Degree

Experience/ Internship

December 2014 toPresent  (11 Year 4 Month)
  • Last Position:
  • Call Center Manager
  • Business Type:
  • Automobile Industry

Job Description

  • Managed and supervised the entire Call Center operations for both inbound and outbound calls (i-CROP) - Prepared reports and analyzed customer data while improving follow-up strategies - Developed the skills and capabilities of the team to enhance follow-up efficiency - Resolved immediate issues and provided guidance to team members.
May 2014 toDecember 2014  (8 Month)
  • Last Position:
  • Branch Assistant Manager

Job Description

  • - Ensure and provide customer service to achieve the highest level of satisfaction.
  • - Oversee and manage branch operations in accordance with company standards.
  • - Analyze and allocate resources adequately to meet customer service needs.
  • - Address immediate issues and maintain orderliness within the branch.

Hard Skill

  •  - Microsoft Excel / Beginner

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Excellent
  • Excellent
  • Excellent
  • Excellent
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