Home
Urgently Jobs
Bangkok Metropolitan Region Industrial jobs Hotel jobs Internship Cooperative Education Disability Jobs Intern Connext findwork EWE Platform
Resume Search
Central Eastern Northern Northeastern Southern Western
Employer Job Seeker
Jobbkk News Contact us Help Center Ads rate How to pay

Please Login For Resume Information

Job Requirment

  • Position:

    Assistant Operation Manager

    Occupation:

    Management/Manager

    Sub Occupation:

    Assistant manager

  • Position:

    Assistant Front Office Manager

    Occupation:

    Hospitality/F-B

    Sub Occupation:

    Management Hotel/Resort/Tourism

Interested business type

  • Hotel / Resort / Spa / Golf Club
  • Hospital activities (except specialized hospital activities)

Job Location

Chonburi (Bang Lamung)

Latest Salary

25,000 - 32,000 THB

Job Type

Full time

Availability

Immediate

Working Bangkok

Yes

Work Upcountry

Yes

Willing to work oversea?

Yes

Education

2012 - Taphraya school

 - Senior High School Under

Experience/ Internship

September 2024 toSeptember 2025  (1 Year)
  • Last Position:
  • Assistant Operations Manager
  • Business Type:
  • Hotel / Resort / Spa / Golf Club

Job Description

  • -Supported overall daily hotel operations to ensure smooth service delivery across departments.
  • - Supervised operational standards and maintained guest satisfaction performance.
  • - Coordinated Front Office, Housekeeping, and F&B teams during high occupancy periods.
  • - Assisted in handling VIP guests and operational challenges to maintain brand standards.
  • - Ensured service recovery procedures were implemented effectively.
June 2023 toAugust 2024  (1 Year 2 Month)
  • Last Position:
  • Assistant Guest Experience Manager
  • Business Type:
  • Hotel / Resort / Spa / Golf Club

Job Description

  • Responsible for guest relationship management to create positive guest experiences. Handle and respond to guest feedback and complaints with appropriate and professional solutions. Support team development and participate in service training programs to enhance service quality. Monitor and track the company's online image and guest satisfaction scores regularly to improve service and build long-term guest trust.
November 2020 toMay 2023  (2 Year 6 Month)
  • Last Position:
  • Guest Experience Host (Promoted to Supervisor)
  • Business Type:
  • Hotel / Resort / Spa / Golf Club

Job Description

  • Provide exceptional service to guests at this luxury resort, coordinating bookings and handling special requests. Support the smooth operation of the front desk and daily guest service processes. Assist management in monitoring and overseeing team performance and maintaining service quality standards to ensure the best possible experience and maximum guest satisfaction throughout their stay.
September 2016 toOctober 2017  (1 Year 1 Month)
  • Last Position:
  • Guest Service Agent
  • Business Type:
  • Hotel / Resort / Spa / Golf Club

Job Description

  • Responsible for managing guest check-in and check-out procedures accurately and efficiently. Providing concierge services and helpful information to guests as needed. Coordinating and managing communication between guests and various departments within the hotel to ensure smooth operation. Answering inquiries and resolving immediate problems appropriately, and overseeing the smooth operation of front desk services to create a positive and satisfying guest experience throughout their stay.
February 2016 toAugust 2016  (6 Month)
  • Last Position:
  • Guest Service Agent
  • Business Type:
  • Hotel / Resort / Spa / Golf Club

Job Description

  • Provide operational support to the reception department and assist guests with any needs as required. Offer courteous and attentive service to ensure guest satisfaction. Answer inquiries and facilitate check-in. Coordinate with relevant departments to ensure smooth service. Maintain the cleanliness and order of the service area and continuously monitor service performance to maintain service standards and consistently create a positive guest experience.

Hard Skill

  •  - Duty Management & Daily Operations Control / Beginner
  •  - Guest Experience Management / Beginner
  •  - Complaint Handling & Guest Recovery / Beginner
  •  - Team Leadership and Staff Supervision / Beginner
  •  - Reservation & Revenue Awareness / Beginner
  •  - Crisis and Emergency Response / Beginner
  •  - VIP Guest Handling / Beginner
  •  - Cross-Department Coordination / Beginner
  •  - Marketing Promotions & Online Sales Support / Beginner
  •  - PMS and Channel Manager Systems / Beginner

Soft Skill

  •  - Service Mind
  •  - Communication skills
  •  - Coordinating with others

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • English
  • Good
  • Good
  • Good
  • Good

Typing Skills

  • Thai : 50 words / min
  • English : 50 words / min
Top