Job Description

• 1. Introduced products and provided consultation, closing sales through LINE Official Account, Facebook, and telephone.
• 2. Opened customer accounts, managed the customer base, and continuously monitored sales performance.
• 3. Confirmed orders in the ERP system (Microsoft Dynamics AX).
• 4. Prepared and analyzed sales reports categorized as follows:
• 4.1 Monthly sales report segmented by sales executive.
• 4.2 Report on best-selling products - monthly and annually.
• 4.3 Sales figures for each product category ranked from highest to lowest and other reports as assigned.
• 5. Resolved issues promptly when customers complained about products to ensure customer satisfaction.
• 6. Coordinated with organizers, rented booth space, and managed logistics (transportation/preparation of goods).
• 7. Recommended products and closed sales at the booth, including visiting key customers (VIP/Key Accounts).
• 8. Handled customer complaints, prepared communication documents for partners, and performed other assigned tasks.

Job Description

• - Confirm purchase orders and input data into the ERP system (Microsoft Dynamics AX) to ensure accuracy and currency of information.
• - Prepare detailed sales reports to analyze trends and the performance of the team.
• - Promote product sales by planning and executing various activities to increase sales and create customer interest.
• - Assist and advise team members in resolving issues arising from customers, transportation, production, and other departments to ensure smooth operations.
• - Manage customer complaints while preparing documentation to communicate with partners and efficiently carry out other assigned tasks.