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  • Position:

    Customer Experience Manager

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Customer Service/customer relations(CRM)

  • Position:

    Branch Manager

    Occupation:

    Department store

    Sub Occupation:

    Branch manager assistant

  • Position:

    Operations Manager

    Occupation:

    Hospitality/F-B

    Sub Occupation:

    Management Hotel/Resort/Tourism

Interested business type

  • Department Store
  • Hotel / Resort / Spa / Golf Club
  • Services

Job Location

Bangkok (All)

Chonburi (Sattahip)

Samut Prakarn (Bang Phli)

Latest Salary

50,000 - 70,000 THB

Job Type

Full time

Availability

Immediate

Working Bangkok

Yes

Work Upcountry

Yes

Education

2009 - Chulalongkorn University

Faculty:Arts
Major:Spanish
GPA 3.34 - Bachelor's Degree

Experience/ Internship

July 2024 toMarch 2025  (9 Month)
  • Last Position:
  • Executive Secretary to Managing Director

Job Description

  • - Provide comprehensive administrative support including scheduling, correspondence, and document management.
  • - Maintain an agenda and assist in planning appointments, board meetings, conferences, and etc.
  • - Receive and screen phone calls and redirect them when appropriate.
  • - Conduct research and prepare presentations and/or reports as assigned.
  • - Control and provide support in accumulating and handling overall documents.
  • - Examine minute preparation including clarifying, recommending, and summarizing the minutes as assigned to support the operations efficiently aligning with the company's needs and situations.
  • - Coordinate with internal departments and external parties to create mutual understanding in operations.
  • - Assist in handling personal matters upon requests.
June 2022 toJuly 2022  (1 Month)
  • Last Position:
  • Immediate Translator and Executive Assistant to CEO

Job Description

  • - Read material and research industry-specific terminology.
  • - Convert text and audio recordings in one language to one or more others.
  • - Ensure translated texts convey original meaning and tone.
  • - Ensure the smooth running of the office on a day-to-day basis.
  • - Provide comprehensive administrative, logistical and technical support to the Chief Executive Officer, Board of Directors and Family Council.
  • - Manage and organize meetings, coordinate availability and dates with relevant parties involved.
  • - Manage all travel arrangements and communicate these to parties involved.
  • - Deal with highly confidential matters for the CEO and provide strong analysis and research where required to produce reports and opinions for the CEO and internal stakeholder.
  • - Ensure that relevant reports, agendas and other information is provided and is written, collated and communicated to the various levels of management.
January 2022 toFebruary 2022  (1 Month)
  • Last Position:
  • Volunteer at the Division of Blood Transfusion

Job Description

  • - Welcome donors at the registration area, provide a warm greeting, and express gratitude.
  • - Assist with the check-in process and initial screening paperwork.
  • - Answer general questions regarding the donation process.
  • - Escort donors through the different stages of the donation process.
  • - Take care of donors and give them advice on what to do after blood donation.
May 2016 toJune 2021  (5 Year 1 Month)
  • Last Position:
  • Purser (Senior Cabin Crew)

Job Description

  • - Be responsible for the Cabin Crew and Stewards.
  • - Supervise the cabin crew, assigns duties, and ensure service standards are met.
  • - Be responsible for supervising the supply of the aircrafts meal trays, the proper functioning of the equipment on board the airplane and the relational aspect with the passengers.
  • - Verify emergency equipment, conduct pre-flight checks, and ensure all safety procedures are strictly followed.
  • - Manage high-level customer service, particularly in business or first-class cabins, and handle passenger complaints or emergencies.
  • - Complete post-flight reports, manage onboard inventory, handle duty-free, and process documentation.
  • - Evaluate new crew members and ensure their performance meets airline standards.
September 2013 toApril 2016  (2 Year 7 Month)
  • Last Position:
  • Cabin Crew

Job Description

  • - Be responsible for ensuring the safety, security, and comfort of airline passengers.
  • - Provide customer service while creating a welcoming environment for passengers before, during, and at the conclusion of each flight.
  • - Take care of passengers in safety related issues and provide them excellent service in order to make them reach their satisfaction.
  • - Provide additional assistance to passengers with special needs.
  • - Reassure passengers during aircraft turbulence.
  • - Administer first aid and medical care if required in case of an emergency.
  • - Provide instruction, including emergency evacuation procedures, to passengers.
January 2013 toFebruary 2013  (1 Month)
  • Last Position:
  • Premier Executive Club Floor Supervisor

Job Description

  • - Welcome and attend to guests.
  • - Take charge of the club floors daily operations.
  • - Maintain the club floor, and provide an efficient service to meet guests service needs.
  • - Possess a good knowledge of club floor amenities and any other services that are offered only to guests with privileges.
  • - Work closely with other parties to perform check-in processes and prepare special rooms for very important guests.
June 2009 toAugust 2012  (3 Year 2 Month)
  • Last Position:
  • Cabin Crew

Job Description

  • - Take care of passengers in safety related issues and provide them excellent service in order to make them reach their satisfaction.
  • - Provide additional assistance to passengers with special needs.
  • - Reassure passengers during aircraft turbulence.
  • - Administer first aid and medical care if required in case of an emergency.
  • - Provide instruction, including emergency evacuation procedures, to passengers.

Hard Skill

  •  - Microsoft Word / Skillfull
  •  - Microsoft PowerPoint / Beginner
  •  - Microsoft Excel / Beginner

Soft Skill

  •  - Able to work under pressure
  •  - Behavioural traits
  •  - Communication skills
  •  - Coordinating with others
  •  - Critical Thinking
  •  - Judgment and Decision Making
  •  - Leadership
  •  - Negotiation skills
  •  - People Management skills
  •  - Time Management skills

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • English
  • Excellent
  • Excellent
  • Excellent
  • Excellent
  • Korean
  • Medium
  • Medium
  • Medium
  • Medium
  • Spanish
  • Good
  • Good
  • Excellent
  • Good
  • Thai
  • Excellent
  • Excellent
  • Excellent
  • Excellent

Language Score

English

  • Toeic : 810 Score
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