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Job Requirment

  • Position:

    Team leader

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Chief/Manager/Management

Interested business type

  • Online media
  • Services
  • Hotel / Resort / Spa / Golf Club

Job Location

Bangkok (All)

Latest Salary

32,000 - 35,000 THB

Job Type

Full time

Availability

more than 30 days

Working Bangkok

Yes

Education

2023 - Khon Kaen University

Faculty:Humanities and Social Sciences
Major:French
GPA 3.60 - Bachelor's Degree

Experience/ Internship

August 2025 toApril 2026  (8 Month)
  • Last Position:
  • Content Moderator / Communication Operations Specialist position

Job Description

  • Review, filter and manage user-generated content (text, images, video) on online platforms - Critical about indicators for each company policy - ensure it complies with community guidelines, safety standards, and legal requirements and remove harmful content - Manage time and quality to achieve the goals - Provide advice to colleagues to achieve company goals. - Analyse data of team performance
February 2024 toAugust 2025  (1 Year 6 Month)
  • Last Position:
  • Customer Service / Senior Technical Support Specialist

Job Description

  • Conduct call evaluations to ensure quality standards and performance targets are achieved. - Follow every policy and consult with the management team - Take ownership of customer cases to deliver to the engineer for an effective solution - Isolate the issue to find the root causes and direct it to solve immediately - Multitasking skills during calls - Always learning new skills - Time management to provide the best solution for every customer - Provide guidance to new employees (Control time and quality)
April 2023 toOctober 2023  (6 Month)
  • Last Position:
  • Internship Experience / Food and Beverage (F&B)

Job Description

  • Responsible for breakfast, lunch, and dinner service by ensuring smooth operations and timely preparation throughout each shift. Managed time effectively to prepare tables and the restaurant environment before opening, ensuring readiness for service. Worked as a food runner between the kitchen and dining area, delivering dishes accurately and promptly. Provided service to customers with a service-minded approach, handling inquiries and resolving issues efficiently. Explained appetizer ingredients in French to support communication with international guests and enhance their dining experience

Hard Skill

  •  - Planning process to achieve set the goals. / Beginner
  •  - Team mentoring and coaching / Beginner
  •  - Positive energy environment in the team / Beginner
  •  - Technical troubleshooting in software products / Beginner
  •  - Time management and adaptability / Beginner
  •  - Solving the immediate problem. / Beginner
  •  - Data analysis and strategy reporting / Beginner

Soft Skill

  •  - Time Management skills
  •  - Teamwork
  •  - Collaboration

Training Information

Institute Le Manior dy Lys

 - April 2023 to October 2023NameCourse -
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