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Job Requirment

  • Position:

    Occupation:

    E-commerce

    Sub Occupation:

    E-commerce Others

  • Position:

    Occupation:

    Administration/General management

    Sub Occupation:

    Administration/Operation/Clerical Support

Interested business type

  • Retail
  • Services
  • Medicine / Cosmetic / Medical Equipment

Job Location

Chiang Mai (All)

Latest Salary

23,000 - 25,000 THB

Job Type

Full time

Availability

within 30 days

Working Bangkok

Yes

Work Upcountry

Yes

Education

2024 - Rajabhat University

Faculty:Faculty of Management Science
Major:Logistics Management
GPA 3.19 - Bachelor's Degree

Experience/ Internship

June 2024 toApril 2026  (1 Year 10 Month)
  • Last Position:
  • Customer Service & Sales Support

Job Description

  • Respond to customer chats through online channels, providing information about products and services - Recommend products, close sales, and generate revenue through the E-commerce platform - Resolve customer issues such as damaged products, incorrect deliveries, or non-receipt of items - Manage disputes regarding product returns/refunds and process claims with the platform to ensure the company receives reimbursement - Coordinate with relevant teams, such as the warehouse, retail branches, and logistics, to resolve issues promptly - Follow up on customer cases until resolution and ensure maximum customer satisfaction - Utilize backend systems such as ZORT and CMS to manage orders, product information, and customer cases.

Hard Skill

  •  - การเป็นผู้นำ / Beginner
  •  - ข้อมูลสินค้า / Beginner
  •  - การแก้ไขปัญหาเฉพาะหน้า / Beginner
  •  - การทำงานเป็นทีม / Beginner
  •  - การเรียนรู้ / Beginner
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