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Job Requirment

  • Position:

    Customer Relations

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Customer Service/customer relations(CRM)

Interested business type

  • Advertising activities
  • Legal activities
  • Services

Job Location

Bangkok (All)

Latest Salary

35,000 - 40,000 THB

Job Type

Full time

Availability

within 30 days

Working Bangkok

Yes

Work Upcountry

Yes

Willing to work oversea?

Yes

Education

2009 - Suan Dusit University

Faculty:Management Science
Major:Radio and Television
GPA 2.75 - Bachelor's Degree

Experience/ Internship

April 2011 toApril 2026  (15 Year)
  • Last Position:
  • Senior Customer Relations
  • Business Type:
  • Services

Job Description

  • 1. Manage and provide customer service, welcoming clients.
  • 2. Provide information on products/services and facilitate assistance before and after sales.
  • 3. Coordinate with relevant departments to ensure customers receive prompt service.
  • 4. Address complaints and resolve issues, coordinating for swift solutions.
  • 5. Record customer information in the system and utilize data to improve service.
  • 6. Prepare documentation related to customer complaints, including legal matters and others.

Hard Skill

  •  - Microsoft Excel / Experienced
  •  - Microsoft Word / Experienced
  •  - Microsoft PowerPoint / Experienced
  •  - Google Drive  / Experienced
  •  - Google Sheets / Experienced

Soft Skill

  •  - Able to work under pressure
  •  - Service Mind
  •  - Self Awareness
  •  - Improvisation
  •  - Collaboration
  •  - Teamwork
  •  - Transdisciplinary
  •  - Judgment and Decision Making
  •  - Persuasion skills

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Good
  • Excellent
  • Good
  • Good
  • English
  • Medium
  • Medium
  • Medium
  • Medium

Typing Skills

  • Thai : 30 words / min
  • English : 1 words / min
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