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Job Requirment

  • Position:

    Customer Service Administrator

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Service Advisor

  • Position:

    Administrative Coordinator

    Occupation:

    Administration/General management

    Sub Occupation:

    Coordinator

Job Location

Pathum Thani (Khlong Luang)

Latest Salary

18,000 - 25,000 THB

Job Type

Full time

Availability

within 15 days

Education

2011 - Chumsaengchanuthit school

Faculty:Secondary Education
Major:Science and Mathematics
GPA 2.30 - Senior High School

Experience/ Internship

April 2024 toPresent  (2 Year)
  • Last Position:
  • Administrative and Customer Service Officer
  • Business Type:
  • Manufacture and distributor.

Job Description

  • - Monitor and check the operational status of the online store system through a real-time dashboard
  • - Provide guidance and resolve initial issues for customers
  • - Coordinate between customers, technicians, and the technical team to resolve issues within the SLA
  • - Offer consulting, sell products, and recommend spare parts through the company's online channels
  • - Analyze and troubleshoot issues remotely via the backend system
  • - Prepare reports on frequently encountered problems to enhance products and services
  • - Systematically manage the workflow queue for multiple clients simultaneously
  • - Create quotations, purchase orders, and registration documents
  • - Advise operators and customers on the use of the application
  • - Support documentation tasks and coordinate internally and externally within the organization
March 2021 toMarch 2023  (2 Year 1 Month)
  • Last Position:
  • Administrative Assistant
  • Business Type:
  • Construction of non-residential buildings

Job Description

  • Managed the vehicle scheduling and supervised drivers to ensure compliance with operational plans - Planned routes to optimize time and fuel costs - Coordinated and resolved on-site issues with drivers and site managers - Calculated trip expenses, overtime, and transportation costs - Prepared monthly transportation expense reports - Oversaw site administrative tasks and delivery documentation - Verified the accuracy of goods and documents prior to delivery - Compiled daily reports.
August 2018 toFebruary 2021  (2 Year 6 Month)
  • Last Position:
  • Admin
  • Business Type:
  • Operation of fitness centres

Job Description

  • Managed documentation related to employee income and compensation (Payroll) - Calculated commissions based on employee performance - Organized promotional and marketing activities such as events and booths - Analyzed sales data to stimulate monthly sales in accordance with targets - Compiled and summarized daily and monthly sales reports for submission to headquarters - Supported executives in business decision-making through clear data and reports.

Hard Skill

  •  - Microsoft Excel / Experienced
  •  - Microsoft PowerPoint / Beginner
  •  - มีความสามารถในการวิเคราะห์ข้อมูลและจัดทำรายงาน / Beginner
  •  - มีมนุษยสัมพันธ์ดี และสามารถทำงานร่วมกับผู้อื่นได้ดี / Beginner
  •  - สามารถทำงานภายใต้ความกดดันได้ดี / Beginner
  •  - มีทักษะด้านการบริหารจัดการเวลาและลำดับความสำคัญของงาน / Beginner
  •  - สามารถใช้เทคโนโลยีใหม่ ๆ และระบบหลังบ้านได้ดี / Beginner
  •  - มีความยืดหยุ่น พร้อมเรียนรู้และปรับตัวกับการเปลี่ยนแปลง / Beginner
  •  - เชี่ยวชาญงานสนับสนุนและปฏิบัติการ (Operations Support) / Beginner
  •  - สามารถประสานงานกับลูกค้า ทีมเทคนิค และซัพพลายเออร์ได้อย่างมี / Beginner

Soft Skill

  •  - Service Mind

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Excellent
  • Excellent
  • Excellent
  • Excellent
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