Hard Skill

•  - Microsoft PowerPoint / Beginner
•  - Web Development (HTML, CSS, JavaScript, PHP, Node.js) / Beginner
•  - Microsoft Excel / Beginner
•  - Remote Support Tools (TeamViewer, Remote Desktop) / Beginner
•  - Database Management (SQL Server Management Studio - SSMS) / Beginner
•  - Microsoft Outlook / Beginner
•  - Windows OS Installation and Configuration / Beginner
•  - Microsoft Word / Beginner
•  - Hardware and Software Troubleshooting / Beginner

Soft Skill

•  - Internal communication and coordination
•  - Time management and prioritization
•  - Cross-functional coordination
•  - Reporting and documentation
•  - Task tracking and status updates
•  - Problem-solving and troubleshooting
•  - On-site situation analysis