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Job Requirment

  • Position:

    Administrative Secretary

    Occupation:

    Secretarial

    Sub Occupation:

    Secretary/Personal Assistant/Executive Secretary

Interested business type

  • Services
  • Hotel / Resort / Spa / Golf Club
  • Department Store

Job Location

Bangkok (Din Daeng)

Latest Salary

18,000 - 35,500 THB

Job Type

Full time

Availability

Immediate

Working Bangkok

Yes

Work Upcountry

Yes

Willing to work oversea?

Yes

Education

2014 -  Bangkok University

Faculty:Humanities
Major:English Language
GPA 3.05 - Bachelor's Degree

Experience/ Internship

August 2015 toMay 2016  (9 Month)
  • Last Position:
  • Call Center English
  • Business Type:
  • Telecommunication

Job Description

  • - Answer phone calls from international customers to provide information and resolve issues as needed.
  • - Deliver customer service with politeness and professionalism, responding to inquiries and providing guidance promptly.
  • - Record conversation details and issues reported by customers for future service improvement.
  • - Follow up on service delivery and customer satisfaction to build strong relationships and retain clients.
  • - Coordinate with internal teams to effectively address problems or inquiries raised by customers.
  • - Analyze frequently occurring issues and propose solutions for service quality enhancement.
  • - Maintain orderly customer data and communication to ensure easy and quick access to information.

Hard Skill

  •  - ChatGPT / Expert
  •  - Mixology Skills / Expert
  •  - Cooking Techniques / Expert
  •  - Able to serve food accurately and on time / Expert
  •  - Menu Knowledge / Expert
  •  - Google meet / Expert
  •  - Gmail / Expert

Soft Skill

  •  - Cognitive Load Management
  •  - Communication skills
  •  - People Management skills

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Excellent
  • Excellent
  • Excellent
  • Excellent

Language Score

English

  • Toeic : 610 Score

Typing Skills

  • Thai : 35 words / min
  • English : 35 words / min
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