Home
Urgently Jobs
Bangkok Metropolitan Region Industrial jobs Hotel jobs Internship Cooperative Education Disability Jobs Intern Connext findwork EWE Platform
Resume Search
Central Eastern Northern Northeastern Southern Western
Employer Job Seeker
Jobbkk News Contact us Help Center Ads rate How to pay

Please Login For Resume Information

Job Requirment

  • Position:

    System Analyst

    Occupation:

    Information Technology(IT)

    Sub Occupation:

    Application Support/Helpdesk

  • Position:

    Application Support

    Occupation:

    Information Technology(IT)

    Sub Occupation:

    IT Others

  • Position:

    Business Analyst

    Occupation:

    Information Technology(IT)

    Sub Occupation:

    System Analyst(SA)

Job Location

Bangkok (All)

Latest Salary

30,000 - 35,000 THB

Job Type

Full time

Availability

within 7 days

Working Bangkok

Yes

Willing to work oversea?

Yes

Education

2021 -  Bangkok University

Faculty:Faculty of Information Technology and Innovation
Major:Information Technology
GPA 3.39 - Bachelor's Degree

Experience/ Internship

August 2022 toOctober 2025  (3 Year 2 Month)
  • Last Position:
  • Application Support
  • Business Type:
  • Insurance

Job Description

  • - Received and managed system usage issues from users across the organization through phone, Line Group, Email, and Incident System.
  • - Analyzed and categorized problems between system-related issues and user errors.
  • - Tested and analyzed issues in the UAT system to gather technical data and coordinated with the development team for resolution.
  • - Provided guidance and training on the correct usage of the system to users, referencing manuals and actual usage tests.
  • - Collected, analyzed, and summarized recurring issues for presentation in meetings and established preventive measures for future problems.
  • - Developed user manuals and preliminary troubleshooting guides.
  • - Managed and administered user access rights to the system (User Access Management).
  • - Oversaw and supported the use of Salesforce and CX1 (CRM / Call System) for Telesales and Call Center.
  • - Coordinated with the development team and external vendors in cases where issues could not be resolved independently.
March 2022 toMay 2022  (3 Month)
  • Last Position:
  • POS Support
  • Business Type:
  • Food & Drink Industry

Job Description

  • Manage and oversee the menu data and promotional activities according to seasonal events within the POS system - Address and resolve issues related to the use of the POS system for various branches - Coordinate with Internet Service Providers (ISP) to ensure continuous functionality of the systems at each branch - Conduct on-site inspections of system operations and gather user feedback directly from the branches.

Hard Skill

  •  - Salesforce / Skillfull
  •  - Microsoft Excel / Beginner
  •  - CX1 / Skillfull
  •  - Microsoft Word / Beginner
  •  - Excel-Vlookup / Skillfull

Soft Skill

  •  - Able to work under pressure
  •  - Judgment and Decision Making
  •  - Persuasion skills
  •  - Negotiation skills
  •  - Critical Thinking
  •  - Communication skills
  •  - Time Management skills
  •  - Coordinating with others
  •  - Collaboration

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Excellent
  • Excellent
  • Excellent
  • Excellent
  • English
  • Medium
  • Medium
  • Medium
  • Medium

Typing Skills

  • Thai : 30 words / min
  • English : 23 words / min
Top