Job Description

• Installation Part
• - Install and configure Windows OS, MS Office 2007 – 365, Windows Server, and Network applications.
• - Install and support SAP and HANA Engine applications.
• - Install and configure servers for both Test and Production environments to ensure operational readiness.
• - Installations & Configuration of OS & various features on the Windows operating system to meet the specific requirements of each task.
• - Install & configure cloud/Virtual Machine (VM) solutions such as Docker.
• Maintenance Part (MA)
• - Study techniques and tools used for managing Servers, OS, and Databases.
• - Maintain and develop information systems in various areas such as networking, computers, and related computer equipment, as well as network systems.
• - Provide customer support for issues and raise tickets for assistance from the company when necessary.
• - Monitor and manage the internal IT systems of the organization, supporting employees with technical issues, configuring email accounts, and installing Internet services while ensuring the readiness of Server, Network, and ICT equipment within the organization (AM/PM).
• - Ensure the security and stability of the organization's ICT systems (System Security).
• - Perform data backup and recovery operations as per the defined schedule (Backup/Recovery System & Data).
• - Manage and oversee Servers, OS, and Databases for each project (Project).
• - Conduct maintenance checks (MA) on Server systems and Computers (PC) through Remote & Onsite methods at client locations / perform checks on various Network Systems to identify abnormal behaviors using tools such as SIEM, EDR, etc.
• Project Management Assistance Part
• - Execute assigned tasks (Work Assignment) / Manage ICT Infrastructure project (Project) while collaboratively addressing and supporting ICT system issues (Ticket Service Support).
• - Plan project activities and provide feedback or suggestions (if any) to adjust plans according to the situation.
• - Analyze, plan, and implement security improvements, defining Security Policies to ensure safe usage, such as Network security configuration, Network segmentation, Multi-Factor Authentication, VPN Policy, Firewall policy, etc., including the establishment of Security Policies for safe usage.
• Other Related Parts
• - Teaching Assistant (TA) at Vocational Certificate level (Private Educational Institution).
• - Oversee and install CCTV cameras, including connecting systems within the main computer server.
• - Control the usage of meeting rooms and electronic devices.
• - Design and create operational manuals in various areas.
• - Design and produce Infographics.

Job Description

• - Perform information technology tasks such as studying, researching, and developing information technology systems for the organization, as well as maintaining and managing information technology systems.
• - Engage in hardware and software tasks related to computers, server systems, and network systems, including network system inspection and providing consultation regarding Windows and Linux operating systems.
• - Update information on websites and develop Web Applications / program linking Web Services/APIs, including database system development.
• - Work on the development of Web Applications on platforms such as Vue.js, Laravel, React, Angular, and Line Application.
• - Conduct training to provide operational guidance, practical teaching, or knowledge transfer to personnel in the field of information technology.
• - Plan project work and offer opinions or suggestions (if any) to adjust work plans according to the situation.
• - Analyze, plan, and implement security improvements, establishing Security Policies to ensure safe usage, such as Network Security Configuration, Network Segmentation, Multi-Factor Authentication, VPN Policy, Firewall Policy, etc.
• - Establish Security Policies to ensure safe usage, such as Network Security Configuration, Network Segmentation, Multi-Factor Authentication, VPN Policy, Firewall Policy, etc.

Job Description

• Installation Part
• - Install and configure Windows OS, MS Office 2007 – 365, Windows Server, and Network applications.
• - Install and support SAP and HANA Engine applications.
• - Install and configure servers for operational use in both Test Server and Production Server environments.
• - Installations & Configuration of OS & various features on the Windows operating system to ensure suitability for each task.
• - Install & configure cloud/Virtual Machines (VM) such as Docker, etc.
• Maintenance Part (MA)
• - Study techniques and tools used for managing Servers, OS, and Databases.
• - Maintain and develop information systems in various areas such as networks, computers, and related computer equipment, as well as network systems.
• - Provide customer support when issues arise and raise tickets for assistance from the company when necessary.
• - Monitor and maintain the organization's IT systems, supporting employees with technical issues, configuring email accounts, and installing internet services, ensuring the readiness of Server, Network, and ICT equipment within the organization (AM/PM).
• - Ensure the security and stability of the organization's ICT systems (System Security).
• - Perform data backup and recovery operations within specified timeframes (Backup/Recovery System & Data).
• - Manage and oversee Servers, OS, and Databases for each project (Project).
• - Conduct inspections (MA) of Server systems and computers (PC) through Remote & Onsite methods at client locations / Perform checks on various Network Systems to identify abnormal behaviors using different tools such as SIEM, EDR, etc.
• Project Management Assistance Part
• - Carry out assigned tasks (Work Assignment) / Manage ICT Infrastructure project systems (Project) and collaboratively resolve and support ICT system issues (Ticket Service Support).
• - Plan project work and provide feedback or suggestions (if any) to adjust the work plan according to the situation.
• - Analyze, plan, and implement security improvements, establish Security Policies to ensure safe usage, such as Network security configuration, Network segmentation, Multi-Factor Authentication, VPN Policy, Firewall policy, etc., including defining Security Policies for safe usage such as Network Security Configuration, Network segmentation, Multi-Factor Authentication, VPN Policy, Firewall policy.
• Other Related Parts
• - Teaching Assistant (TA) at vocational level (private educational institution).
• - Oversee and install CCTV cameras, including connecting systems within the server computer.
• - Control the use of meeting rooms and electronic equipment.
• - Design and create operational manuals in various areas.
• - Design and create Infographics.

Job Description

• - Installed server computer systems, operating system commands, application commands, computer network systems, and equipment to ensure the development of information technology systems under my responsibility aligns with the requirements of the organization.
• - Processed, modified, and corrected data files to ensure the information obtained is as accurate and precise as possible; tested the characteristics of software programs and information systems to ensure the system consistently meets the requirements and usage conditions of the organization.
• - Collected and analyzed data, designed and developed complex application systems and data systems for the organization to enhance the efficiency of information technology systems in accordance with the organization's needs.
• - Collected and analyzed data, designed and developed equipment application systems to achieve application systems that meet the specifications and requirements of the organization.
• - Gathered information on the specifications of computers and network system equipment, application systems, and information systems; managed the operational systems of machines, installed server computer systems and virtual servers to ensure uniform standards across the organization and meet the usage requirements of the unit.
• - Performed tasks related to computer network systems, designed and analyzed security measures for information systems (Network & Security).
• - Undertook other related duties as assigned.

Job Description

• - Manage the internet network system and the internet network management system.
• - Oversee the installation and usage of office internal network telephones.
• - Manage and administer the authentication system.
• - Provide consultancy related to troubleshooting network systems and network devices, including computers, hardware, and software at customer locations.
• - Monitor, inspect, and maintain the company's network systems, ensuring the network framework aligns with the specifications outlined in the client's scope of work documentation.
• - Advise on upgrading personal computers (PCs) and notebooks, including related workstations as requested.
• - Analyze and resolve issues as requested, pertaining to network systems and various network devices related to customer problems.
• - Diagnose faults in network systems and network devices, providing preliminary technical problem-solving.
• - Recommend usage guidelines and remote troubleshooting for technical issues, whether via telephone or in person with clients.
• - Document incidents, problems, and solutions related to network systems and network devices, including methods for utilizing various network systems.
• - Coordinate with relevant teams to resolve issues and/or assess situations, reporting the status of problem resolutions to users or supervisors.
• - Design and produce documentation, printed materials, and compile reports according to assigned tasks.

Job Description

• - Identify and resolve issues related to computer hardware, software, and basic network problems based on the customer's location.
• - Monitor, inspect, and maintain computer network systems and company networks, overseeing the structure of computer systems in terms of hardware and software.
• - Install and upgrade personal computers (PCs) and laptops, including related workstations as requested.
• - Analyze problems and troubleshoot as requested and reported by customers.
• - Diagnose hardware and software malfunctions and resolve technical issues.
• - Diagnose hardware and software malfunctions and resolve technical issues both over the phone and in person with customers.
• - Document incidents of problems and solutions regarding hardware, software, and usage methods.
• - Inspect and analyze printer issues based on symptoms and problems encountered, reporting to the administrator and/or MA for further maintenance and troubleshooting.
• - Manage user accounts through the network (Server) using AD (Active Directory) software.
• - Coordinate with relevant teams to resolve issues and/or assess situations, reporting the status of problem resolution to users or supervisors.
• - Compile and gather information to assist in the creation of user manuals for both hardware and software, in accordance with the structure of the company or organization.
• - Design and produce documentation and printed materials, preparing reports based on assigned tasks.

Job Description

• - Compiled and developed a database to support operations under the output of knowledge dissemination services in science and technology.
• - Created media in both electronic formats (such as Website, Facebook, Line, and various Social Media) and printed materials (such as posters, banners, infographics, and other compilation documents) to disseminate and publicize the results of operations/knowledge in science and technology under the knowledge service.
• - Analyzed and processed statistical evaluations of various questionnaires under the knowledge dissemination service activities in science and technology.
• - Established a database of project performance results for the activities honoring "The Father of Thai Technology" and "Thai Technology Day" for the years 2016-2017.
• - Developed a database of government and private sector agencies for coordination/preparation of the wreath-laying ceremony to honor "The Father of Thai Technology" in the years 2016-2017.
• - Reviewed and analyzed computer and network system issues within the organization.
• - Maintained personal computers and printers.
• - Prepared reports and summaries of computer network operations for the organization's management.
• - Designed the organization's website according to the management's requirements/created graphic designs for the management system structure in accordance with management policies.
• - Summarized and prepared documents for participation in seminars and coordination for official travel of the Minister / performed other assigned duties.

Job Description

• - Implemented computer network systems within educational institutions and organizations according to client requirements.
• - Diagnosed and resolved hardware, software, and internal network issues within educational institutions, organizations, and agencies.
• - Designed graphics and produced documents as assigned by clients, adhering to the scope of work.