Job Description

• Provide support by responding to agents' inquiries via Line and resolving various issues for them. Regularly check premiums, communicate tasks, and relay problems back to agents in cases where the insurance company provides feedback, such as vehicle damage or penalties. Assist in finding new companies for agents in situations where insurance is returned or not accepted. Monitor commission payments and process refunds for agents, handle payment discrepancies, and manage follow-up on renewal tasks. Coordinate with the admin department, cancellation department, and other relevant departments. The primary responsibility is to provide service and resolve issues for agents comprehensively.
• *The duties are similar to those in the previous company due to the shared nature of the insurance business, differing only in the operational system.*

Job Description

• Provide support by responding to representatives' inquiries via Line, addressing various issues for the representatives, checking premiums, notifying about tasks, and relaying problems back to the representatives in cases where the insurance company provides feedback, such as vehicle damage or penalties. Monitor commission deductions and manage related documentation. Resolve internal organizational issues and follow up on policy renewals. Coordinate with the admin department, cancellation department, and other relevant departments. The primary responsibility is to provide service and resolve all issues for the representatives.

Job Description

• Input customer data for COVID insurance into the system for verification of policy issuance. Manage various information on the policy table and coordinate with relevant departments. Print and deliver policy information to clients, as well as resolve issues such as policy endorsements.

Job Description

• Responsible for collecting checks, disbursing checks, writing checks for incoming and outgoing transactions, summarizing daily cash inflows and outflows, submitting reports to the supervisor, entering revenue into the system, and organizing various documents into files while coordinating with relevant departments.