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Wizard Resume
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Expected Salary 45,000
Military Status - Completed
Job Requirment 1.
Job Categories : Administration/General management
Job Sub Categories : Chief/Manager/Management
Job Position : Manager
2.
Job Categories : Training/HR/Recruiting
Job Sub Categories : Chief/Manager/Management
Job Position : Manager
Job Location : Bangkok (All)
Job Type : Full time
Availability : Immediate
Working Bangkok : Yes
Willing to work oversea? : Yes
Education Graduation year : 2002
Certificate : Bachelor's Degree
Faculty : Technical Certificate
Major : Bachelor of Business Administr
GPA : 2.9
Graduation year : 2000
Certificate : High Vocational
Faculty : High School
Major : Answers , English
GPA : 3.23
Work Experience/Trainee Last Position : HR Department Manager
Period : June 2015 to April 2025
Job Description :
1. Oversee and refine employee standards and procedures, using existing HR systems as well as improved or recommended processes
2. Maintain and enhance employee benefits programs, including compensation, health insurance, expense reimbursement, and vacation
3. Assist with recruitment efforts, and prepare employees for their assignments by establishing and conducting orientation and training programs
4. Ensure compliance with national and local HR regulations by conducting investigations and maintaining records
Last Position : Division Manager CS
Period : October 2013 to May 2015
Job Description :
Management cashier, customer service, and After-sales Service
-Develop and implement customer service policies.
-Supervise the customer service team, provide advice, training, and support.
-Respond to customer inquiries and resolve customer complaints.
-Track customer feedback and recommend improvements to customer service processes.
-Analyze customer service data and trends to find areas for improvement.
-Keep up with product changes and improvements.
-Coordinate with other departments to keep customers satisfied.
-Develop and manage customer service budgets
- Lead the customer service team to achieve operational goals.
-Develop and maintain relationships with key customers
Last Position : Lounge Supervisor
Period : January 2011 to June 2011
Job Description :
Ensure that premium customers are consistently provided with the highest quality of service through an inspired lounge team.
Constantly seek customer feedback and opportunities to develop the lounge product in keeping with the continuous improvement framework.
Responsible for the presentation of all products eg food, beverages, magazines, etc, ensuring standards as to quality, quantity and aesthetics are consistently maintained. Manage ongoing supplier relationships for this purpose.
Upholding the King Power Lounge commitment to hospitality, act as a role model for all airport lounge staff. Provide on-job coaching and guidance to team members, managing their performance to ensure a smooth operation.
Arrange for timely and detailed briefing sessions for downward communication of product/service changes and for sharing of learning from service recovery actions of the recent past.
Evaluate the lounge product and services offering with suppliers, by conducting independent quality audits and report findings so as to initiate corrective action where required or to identify new opportunities for enhancing the customers lounge experience.
Generate daily lounge performance reports, presenting these to the Senior Lounge Supervisor and Lounge Manager for information & action.
Carry out shift incident investigations in order to fully understand any underlying issues or trends which may be affecting the performance of the products. After discussing with the line, identify and implement corrective actions to achieve increasingly high standards.
Last Position : Human Resources Officer
Period : January 2002 to December 2004
Job Description :
HR Officers are involved in the process of identifying staffing needs, posting job openings, screening applicants, conducting interviews, and onboarding new hires.They maintain accurate and confidential employee records.
Officers plan and implement training programs to enhance employee skills and knowledge.
They assist in setting goals, conducting performance evaluations, and providing feedback. They may Manage HR information systems and ensure data accuracy.
Training Information
Institute :
- Advance info Service
Period :
- April 2005 to April 2005
Course :
- potential coures
Vehicle Vehicles with
- Car
driver's license
- Car
Driving Skills
- Car
Hard Skills
Soft Skills
Skills & Languages| Languages | Speaking | Listening | Reading | Writing |
|---|---|---|---|---|
| Thai | Excellent | Excellent | Excellent | Excellent |
| English | Good | Good | Good | Good |
Language Score/Typing Skills 
Reference - Mrs eumporn
Detail- mrs. Eumporn
Job Region Area
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