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2025

Business Type : Agricultural

Last Position : Senior it-support

Period : December 2025  to  Present

Job Description :

This job involves managing various company server systems, backing up data, configuring file types (including those that prevent users from placing files in folders), setting folder share sizes, and defining access permissions (read, write, or read-only). It also includes managing the AdWrite interface (adding, removing, changing passwords, unlocking, and deleting users), checking network equipment (switches and access points), creating users on the Fortinet firewall, and monitoring usage logs, as well as determining which websites users have access to, managing VNC/AnyDesk remote programs, creating user manuals for each program, providing training for new users, creating and assigning access rights to Monday programs in various workspaces, configuring and unlocking Bitdefender antivirus devices, and updating patches, and managing Zimbar email systems (creating and changing passwords, and backing up user data). Configure email usage on mobile.
View domain and website information, email, and various programs such as Control Sheets,
BizVelocity,
Purchasing and leasing computer equipment such as photocopiers, switches,
UPS, servers.
Zoom Meeting program: create meeting links, record meetings, and get ready to use.
Without interruptions.

Business Type : Chemical / Plastic Industry

Last Position : System Admin Junior

Period : February 2025  to December 2025

Job Description :

Responsible for managing users in the system. Can create users, change passwords, and delete users.
Maintain the internet system so it is always ready for use.
Take care of the firewall system, take care of every server system to be ready for use, take care of the security system on the network, keep updating the virus scan and set up the virus scan for the client computers.
Set access rights for various shared files.

2023

Business Type : Computer/ IT

Last Position : it-support /helpdesk

Period : January 2023  to January 2025

Job Description :

- Troubleshoot technical issues and provide support to users, both on-site and remotely, ensuring a smooth experience for all.
- For client projects, deliver essential computer and network maintenance, manage Office 365 licenses effectively, and oversee client meeting systems like Webex to facilitate seamless communication.
- Prepare daily reports to track progress and identify areas for improvement, while also opening cases for any ongoing issues to ensure timely resolution.
- Address and resolve issues in Line OA, providing efficient solutions to enhance user experience and maintain operational efficiency.

2016

Business Type : Computer/ IT

Last Position : helpdesk-it-support

Period : December 2016  to January 2023

Job Description :

• Experience on LAN, Internet, Conference, Avaya IP Phone. • Experience on Software & Hardware Ext. Lotus Note, SAP GUI. • Experience on Installing window server 2003 and window server 2008. • Experience on Microsoft office, Photoshop, Illustrator. • Fair command of English communication. • Work hard and good responsibility. • Good personality and co-operating with other - Off-site & On-site support to monitor and maintain monitor Product and network. - Provide front line IT support to customers and ensure that support are dealt with promptly and appropriate. - Provide pro-actively information to users on the progress of outstanding issues Install and configure OS and/or application software to agreed standard / solution. - Maintain existing Hardware, Software, peripheral and configurations to standard by perform upgrades, new installation and carry out standard routine procedure. - Log update support calls and document their outcome to facilitate the resolution of common queries.

2014

Business Type : Computer/ IT

Last Position : helpdesk it-support

Period : February 2014  to January 2016

Job Description :

- Install and configure Windows operating systems on various devices to ensure optimal performance and usability for users.
- Set up Local Area Network (LAN) systems, enabling seamless connectivity between computers and devices for efficient communication.
- Install and configure IP phone systems, ensuring clear communication capabilities for team members.
- Perform basic installations of Point of Sale (POS) systems, helping businesses streamline their sales processes.
- Conduct computer repairs and assemble new systems, ensuring all components function correctly for end-users.
- Execute LAN cabling and install connectors, providing reliable network infrastructure for data transmission.
- Install IP cameras to enhance security measures and monitor premises effectively.

2013

Business Type : Computer/ IT

Last Position : it support / helpdesk

Period : February 2013  to January 2014

Job Description :

Experience on LAN, Internet, Conference, Avaya IP Phone. Experience on Software & Hardware Ext. Lotus Note, SAP GUI. Experience on Installing window server 2003 and window server 2008. Experience on Microsoft office, Photoshop, Illustrator. Fair command of English communication. Work hard and good responsibility. Good personality and co-operating with other - Off-site & On-site support to monitor and maintain monitor Product and network. - Provide front line IT support to customers and ensure that support are dealt with promptly and appropriate. - Provide pro-actively information to users on the progress of outstanding issues Install and configure OS and/or application software to agreed standard / solution. - Maintain existing Hardware, Software, peripheral and configurations to standard by perform upgrades, new installation and carry out standard routine procedure. - Log update support calls and document their outcome to facilitate the resolution of common queries

2012

Business Type : Computer/ IT

Last Position : it-support

Period : November 2012  to January 2013

Job Description :

- Install essential software applications across the organization, ensuring that all systems are up to date and functioning properly.
- Troubleshoot network issues, perform routine maintenance on computers, and manage other peripheral devices to enhance overall performance.
- Offer support to users by addressing hardware and software inquiries, resolving technical problems, and providing guidance to ensure smooth operation.

Business Type : Computer/ IT

Last Position : it-support

Period : March 2012  to October 2012

Job Description :

- Install and configure essential software applications across the organization to ensure all systems are up-to-date and functioning properly.
- Troubleshoot network issues, perform routine maintenance on computers, and manage peripheral devices to guarantee optimal performance.
- Offer technical support to users for both hardware and software inquiries, assisting them in resolving issues efficiently and enhancing their overall experience.